Senior Systems Engineer

2 months ago


San Diego, United States American Systems Full time

Job Title / Level

Senior Systems Engineer - Public Trust Clearance

Clearance Required?

Public Trust

Location:

San Diego, CA 92108 US
Washington, DC 20373 US (Primary)

% Travel

0 - 10%

Job Description

We are looking for a Senior Systems Engineer with a Public Trust Clearance 3 years of Tier-3 Troubleshooting experience to support our Library of Congress effort. This is a remote/hybrid position

As a Senior Systems Engineer, you will:

  • Work with a team of driven, supportive, and highly skilled professionals.
  • Receive a robust benefits package that includes our Employee Stock Ownership Plan (ESOP).
  • Be a part of an empowered accountability culture where each employee-owner has a meaningful stake in the future success and growth of the company.
A week in the life of Senior Systems Engineer:
  • Upgrade the enterprise monitoring software applications used on premise and maintain the services used for
  • enterprise monitoring.
  • Configure the Library's software and services to
  • monitor hardware and software with and without the use of agents
  • monitor hardware and software via SNMP
  • collect and analyze log data
  • collect and analyze NetFlow data
  • interfaces such as Application Programming Interfaces APIs
  • Configure the library's software and services to perform the following
  • transaction tracking within applications
  • predictive analysis for hardware and software events
  • automated responses to events
  • Upgrade and update each of the on-premises enterprise monitoring applications to maintain all systems to current software release including security patches
  • Adhere to the vendor's best practices and the Library's processes and practices when planning and executing upgrades and updates
  • Implement visualizations (such as dashboards) for technical and non-technical users in formats suited to their roles and necessary to fulfill their responsibilities.
  • Implement alerting and notifications for the IT systems and their components
  • Provide Tier-3 network operation and engineering support as identified by the Library
  • Tier-3 network support engineers' availability is required for evenings and weekends as required for Library change Authorization Board (CAB) approved network changes
  • Tier-3 network engineering support is required for technical emergencies and onsite support
  • Must deliver Tier-3 network support engineering in case of a service disruption at the Library
  • Network Edge Support - Provide Tier 3 troubleshooting, technical configuration settings, documentation, security settings, and schedule for delivery
Job Requirements
  • 5 years of Systems Engineer experience.
  • Three (3) years of hands-on experience performing enterprise monitoring with the following tools: Prometheus/Grafana, Cacti, Elastic, New Relic, ServiceNow ITOM, and Cisco DNA Center.
  • In addition, the engineers shall have at least three (3) years of experience providing Tier-3 troubleshooting of network incidents, applying patches, configuring network settings, and writing technical documentation.
  • Some College
  • ACTIVE/CURRENT PUBLIC TRUST CLEARANCE IS REQUIRED FOR CONSIDERATION
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs, and innovation we deliver excellence every day.

Company Awards:
  • Forbes National Best Midsize Companies
  • Energage National Best Workplaces, National
  • Washington Post Best Workplaces
Veteran Hiring Awards
  • U.S. Department of Labor Hire Vets Medallion
  • BEST FOR VETS by Military Times
  • TOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $145k - 164K. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance.

EOE Minorities/Women/Disabled/Veterans/Gender Identity/Sexual Orientation

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