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Patient Services Representative
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Libertyville, United States Balance Health Full timeJob Type Full-time Description ABOUT US For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced...
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Patient Services Representative
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Part-time Patient Service Representative
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Libertyville, United States Balance Health Full timeJob Type Part-time Description For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the...
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Part-time Patient Service Representative
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Healthcare Customer Service Representative
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Libertyville, Illinois, United States Advocate Health Full timeKey Responsibilities:Patient Interaction: Deliver exceptional service to patients who arrive for appointments or contact us for inquiries regarding appointments, tests, billing, referrals, and other concerns.1.) Warmly welcomes and accurately registers patients in the electronic medical records (EMR) system, confirming essential billing and demographic...
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Healthcare Customer Service Representative
6 days ago
Libertyville, Illinois, United States Advocate Health Full timeKey Responsibilities:Patient Interaction: Deliver exceptional service to patients arriving for appointments or reaching out via phone or in-person for inquiries regarding appointments, test results, billing, referrals, and other concerns.1.) Welcome and accurately register patients in the Electronic Medical Record (EMR) system, confirming essential billing...
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Patient Service Rep
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Libertyville, United States Advocate Health Full timeMajor Responsibilities: Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. 1.) Greets and accurately registers patients in EMR system verifying essential billing...
Patient Service Representative
2 months ago
Overview
Come join our team We have an immediate need for a Patient Service Representative in our Libertyville, IL clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you
Full Time: Variable schedule within clinic hours listed below.
Monday: 7:00AM-6:00PM
Tuesday: 7:15AM-6:00PM
Wednesday: 7:30AM-6:30PM
Thursday: 7:30AM-6:30PM
Friday: 6:30AM-5:00PM
Saturday: 7:30AM-12:00PM
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Here are just a few things we offer:
Access to health, dental, and vision insurance
Health Savings Account $500 matching contribution
Eligible for PTO and Holiday pay
Company paid life insurance and long term disability (full-time only)
Access to voluntary short term disability insurance (full-time only)
Access to additional life insurance
Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
401K with employer contribution
Profit sharing
Employee discounts
And much more
Responsibilities
Essential Functions
Performs opening and closing clinic duties
Greets patients, checks in for appointments and verifies insurance
Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
Checks schedules for added, canceled and no-show appointments throughout the day
Schedules follow up appointments as needed
Responds to designated tasks in the electronic health record
Orders clinic office supplies
Sells and tracks cosmetic products
Distributes mail
Prepares for next day scheduled appointments
Qualifications
Education
High school diploma or equivalent is required
Knowledge, Skills & Abilities
1-2 years of recent medical office experience or in a similar capacity is preferred.
Proficient in basic computer functions.
Ability to learn new software quickly.
Must possess excellent customer service, communication and organizational skills.
Ability to operate standard office equipment.
Ability to type a minimum of 40 wpm is preferred.
Must possess attention to detail.
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
Ability to respond positively to constructive feedback and direction from supervisors.
Must demonstrate professional appearance and manner at all times.
Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
Ability to maintain confidentiality of information.
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