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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 months ago
Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it. JOB SUMMARY Pay Rate: $14.00 - $14.50/ hour The Customer Service Representative provides professional, efficient and courteous administration support and customer service, whether in person, on the phone or via email. They are strong communicators, able to talk with customers, colleagues and management effectively. RESPONSIBILITIES Provide service and information for walk-in customers, or by phone or e-mail Answer incoming calls responding to inquiries or directing callers to the appropriate department Accept payments and provide receipts to customers for drop-in programs, contract programs and league or tournament payments Take casual/spot rental bookings, prepare contracts and collect fees Generate and distribute daily sport surface schedule Report repair and maintenance requirements to Operations department personnel QUALIFICATIONS AND EDUCATION Formal training in accounting, office procedures and customer service (preferred) ABILITIES, ATTRIBUTES AND EXPERIENCE At least one year of office and customer service experience Experience handling cash Able to work well under pressure and pay particular attention to deadlines Basic understanding of accounting principles and practices Demonstrated computer skills, notably in Microsoft Word and Excel Thorough, organized, articulate and punctual Neat appearance with a professional and positive attitude Willingness and ability to work flexible hours (evenings & weekends) If you would like to learn more and become part of Canlan’s team, please apply online. #J-18808-Ljbffr
