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Employment Specialist
4 months ago
Position Summary:
The Employment Specialist for the Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program will coach, facilitate, teach, and focus on preparing Customers (TANF recipients referred to Fedcap by the District of Columbia's Department of Human Services) for employment through classroom instruction. By creatively mixing the training topics and modes of delivery, the Employment Specialists shall be responsible for creating a stimulating learning environment whereby Customers continue to remain motivated throughout the employment preparation process.
Two separate programs comprise our Workforce Development contract with the District of Columbia's Department of Human Services (DHS); Job Placement's primary focus is Customer placement into unsubsidized employment; and Education and Occupational Training's primary focus is to enhance a Customer's skill level through education and training to be referred to a Job Placement program after receiving credentials. Additional details provided below:
Education and Occupational Training (EOT): Case management supports, barrier removal, development and monitoring of training programs, possible on-site training with industry-recognized credentials. Outreach and non-compliance support services.
Job Placement (JP): Case management supports, barrier removal, job readiness training, job development services, services to assist with career advancement, retention services. Outreach and non-compliance support services.
Essential Job Functions:
Develop life skills, work readiness, job retention training curriculum by consulting with other staff regarding curriculum and training needs.
Plan and develop materials needed for each class using textbooks, handouts, workbook information, and other sources.
Facilitate life skills, work for readiness groups, as well as coordinate and supervise independent job search, hiring fairs, and more.
Give assignments to Customers attending classes and track performance/progress with Positions of Interest and Critical Competencies Form completion
Achieve monthly job placement goals by working closely with Job Developers and Case Managers to place Customers in quality, long-term, unsubsidized jobs.
Provide subject matter expertise in supportive resources and services that include but are not limited to: Earned Income Tax Credit (EITC), Childcare Tax Credit (CTC), retention incentives, TANF disregards, and activities related to Work Participation Rate (WPR)
Design and create recruitment strategies, including hiring fairs, on-site employer visits, and info sessions.
Review DHS-administered assessments, develop and amend Customers' Detailed Individual Responsibility Plans (DIRPs), and help Customers achieve their employment goals.
Develop trusted working relationships with assigned TANF Customers and monitor Customer engagement and progress up through Customer's first year of employment.
Observe all policies and procedures and attend all required training and certifications as scheduled.
Responsible for capturing and recording employment information and then working closely with the Customer to maintain and obtain job promotions and/or salary increases on the job.
Diligently verify and report all aspects of Customer milestone achievements to DHS.
Stress urgency and ownership, guiding Customers through a learn-by-doing process during their service planning and delivery.
Document activities, participation, compliance, and employment progress in the Electronic Case Management (ECM) systems
Assist in compiling data for reports, including but not limited to, Customer timesheets and placement and retention reports.
Participate in learning collaboratives through both regional and online conferences.
Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
Education and Experience :
A minimum of a bachelor's degree from an accredited college or university.
Must have a minimum of five (5) years of experience in adult learning, workforce development, career training or another employment-related field; and/or work experience determined to be acceptable to the agency.
Bilingual is a plus.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Equal Opportunity Employer
