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Director, Community Health Strategy

2 months ago

Springfield, United States PacificSource Full time
Looking for a way to make an impact and help people?

Join PacificSource and help our members access quality, affordable care

PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.

The Director of Community Health Strategy is accountable for the development and execution of PacificSource's community health strategies and related programs and partnerships that span key departments: Medicaid Administration, Quality, Population Health, and diversity, equity, and inclusion efforts. This role will support the development and execution of strategies specifically related to social determinants of health (SDOH), health equity, healthcare workforce, and Health-Related Social Needs, among others. The role will focus on building organization and community-wide competencies to address SDOH and equity needs of PacificSource members, and on working with leaders throughout the organization to execute strategies to improve both the company's community presence and impact on Triple Aim outcomes.

Essential Responsibilities:
  • Facilitate the development of PacificSource's framework and plan to implement community health strategies, as informed by organizational strategic priorities.
  • Provide thought leadership and participate directly in execution of the company's strategic plan and major strategic aims.
  • Supervise team members and bodies of work that include SDOH, health equity, healthcare workforce (including Traditional Healthcare Worker initiatives), and Health-Related Social Needs and oversee associated regulatory requirements and deliverables.
  • Be a strategic consultant for creating a Health-Related Social Needs provider network and associated plans to offer technical assistance and creating an oversight and monitoring plan.
  • Advise key strategies to help build and support the healthcare workforce in communities served and advance health equity for members served.
  • Recruit, build, and maintain positive relationships with community-based organizations who may become community health partners by becoming contractors/subcontractors to help further shared priorities.
  • Champion Community Information Exchange efforts to support SDOH strategies.
  • Ensure community health solutions are based on evidence thorough literature review, periodic surveys, and outcomes analyses to assess current offerings and plan for improvements in programs, report out those findings to PacificSource leadership and adjust the strategy and initiatives accordingly.
  • Partner with internal teams to ensure community health strategies are aligned, best practices are shared, and teams are well informed about how to integrate community health priorities in their daily work.
  • Participate with lines of business, sales and marketing leaders in business development activities (e.g. responses to proposals).
  • Facilitate and represent the company in multi-stakeholder boards, steering committees, and work groups to establish common solutions to complex community health problems thus improving equity, community health and coordinated care (community health development).
Supporting Responsibilities:
  • Participation in internal and community based public presentations.
  • Meet department and company performance and attendance expectations.
  • Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
  • Perform other duties as assigned.
SUCCESS PROFILE

Work Experience: Minimum of 10 years' experience in healthcare, community health, provider organization, or related area. Relevant experience the following areas: managed care, community health, strategic planning, business development, quality improvement, strategic relationship development, workforce innovation, population health improvement. Experience leading large multi-stakeholder initiatives highly desired. Experience in managing complex projects or project management certification is desirable. Demonstrated ability to develop and execute strategy.

Education, Certificates, Licenses: Bachelor's degree in Public Health, Healthcare Administration, Business, or related field required. Master's degree strongly desired.

Knowledge: Excellent public relations, presentation, and interpersonal skills. Demonstrated successful communication skills, including public presentation, training, meeting facilitation. Maintain high level of knowledge of company products, health reform trends at the Federal and State levels, and the insurance industry. Math skills required including percentages, ratios, graphing. Background in statistics preferred. Demonstrated skills with the following software: Microsoft Word, PowerPoint, Excel, and Visio. Strong analytical and problem-solving skills.

Competencies:

Building Trust

Building a Successful Team

Aligning Performance for Success

Building Partnerships

Customer Focus

Continuous Improvement

Decision Making

Facilitating Change

Leveraging Diversity

Driving for Results

Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.

Skills:
Accountable leadership, Business & financial acumen, Empowerment, Influential Communications, Situational Leadership, Strategic Planning

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
  • We are committed to doing the right thing.
  • We are one team working toward a common goal.
  • We are each responsible for customer service.
  • We practice open communication at all levels of the company to foster individual, team and company growth.
  • We actively participate in efforts to improve our many communities-internally and externally.
  • We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
  • We encourage creativity, innovation, and the pursuit of excellence.


Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.