Current jobs related to Client Support Specialist - Phoenix - Renren

  • Client Support Specialist

    3 weeks ago

    Phoenix, United States Randstad North America, Inc. Full time

    Randstad is seeking customer service professionals to join our clients consumer lending team in North Phoenix. We are looking for candidates who can work 2nd shift and handle a high volume of inbound calls, 75-100 per shift. Offers for these openings Support Specialist, Client Support, Customer Experience, Specialist, Customer Service, Business Services,...

  • Client Support Specialist

    3 months ago

    Phoenix, United States Lyra Health Full time

    **Client Support Specialist** Phoenix, AZ Business Full-time **About Lyra Health** Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective,...

  • Client Support Specialist

    4 weeks ago

    Phoenix, United States Randstad Full time

    Randstad - [Customer Service Representative] As a Client Support Specialist at Randstad, you'll: Assist client managers in maintaining positive relationships with multiple client accounts; Handle questions and concerns with speed, accuracy, and professionalism; Provide timely responses to customer inquiries up to and including pick-ups, billing, payments,...

  • Client Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Dealer eProcess Full time

    Job Title: Client Support SpecialistLocation: US Based Applicants onlyTime Zones: GMT, PT, CSTThe Client Support Specialist is a key member of our team, responsible for delivering exceptional customer service to our clients via phone, email, and other channels. This role requires strong problem-solving and communication skills to troubleshoot and resolve...

  • Client Support Specialist

    1 month ago

    Phoenix, United States Dealer eProcess Full time

    Location: US Based Applicants only Time Zones: GMT, PT, CST The Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email, and other channels. This role requires the ability to troubleshoot and solve technical issues while delivering excellent service in a timely manner. The ideal candidate has strong...

  • Client Support Specialist

    2 weeks ago

    Phoenix, United States Dealer eProcess Full time

    Location: US Based Applicants only Time Zones: GMT, PT, CST The Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email, and other channels. This role requires the ability to troubleshoot and solve technical issues while delivering excellent service in a timely manner. The ideal candidate has strong...

  • 2nd Shift Client Support Specialist

    1 week ago

    Phoenix, United States Randstad North America, Inc. Full time

    Randstad is seeking customer service professionals to join our clients Credit Card Support team in North Phoenix. We are looking for candidates who can work 2nd shift and handle a high volume of inbound calls, 75-100 per shift. Offers for these openi Support Specialist, Client Support, 2nd Shift, Customer Experience, Specialist, Shift, Business Services,...

  • 2nd Shift Client Support Specialist

    5 days ago

    Phoenix, United States Randstad North America, Inc. Full time

    Randstad is seeking customer service professionals to join our clients Credit Card Support team in North Phoenix. We are looking for candidates who can work 2nd shift and handle a high volume of inbound calls, 75-100 per shift. Offers for these openi Support Specialist, Client Support, 2nd Shift, Customer Experience, Specialist, Shift, Business Services,...

  • Client Support Associate

    3 weeks ago

    Phoenix, Arizona, United States Randstad Full time

    Client Support SpecialistRandstad is seeking a skilled Client Support Specialist to join our team. As a key member of our client services team, you will be responsible for maintaining positive relationships with multiple client accounts.Key Responsibilities:Assist client managers in maintaining positive relationships with multiple client accountsHandle...

  • Client Support Specialist

    2 months ago

    Phoenix, Arizona, United States Lutheran Social Services of the Southwest Full time

    Lutheran Social Services of the Southwest is a distinguished non-profit organization dedicated to fostering community partnerships and enhancing the well-being of individuals and families. Our mission is to provide essential programs and services that empower communities across Arizona.Key Responsibilities:Conduct all activities in alignment with the...

  • Client Support Specialist

    3 weeks ago

    Phoenix, Arizona, United States Luxury Presence Full time

    Client Support RepresentativeLuxury Presence is a leading digital platform for real estate professionals, providing award-winning websites and cutting-edge technology to top agents. We're seeking a Client Support Representative to join our growing Support team, working closely with our clients to maintain their online presence and drive business growth.Key...

  • Client Support Specialist

    2 weeks ago

    Phoenix, Arizona, United States Luxury Presence Full time

    Client Support RepresentativeLuxury Presence is a leading digital platform for real estate professionals, providing award-winning websites and cutting-edge technology to top agents. As a Client Support Representative, you will play a critical role in helping our clients maintain their online presence and grow their businesses.Key Responsibilities:Provide...

  • Client Support Specialist

    2 weeks ago

    Phoenix, Arizona, United States Luxury Presence Full time

    Client Support RepresentativeLuxury Presence is a leading digital platform for real estate professionals, providing award-winning websites and cutting-edge technology to top agents. We're seeking a skilled Client Support Representative to join our growing Support team.Key Responsibilities:Provide exceptional support to clients, addressing their technical and...

  • 2nd Shift Client Support Associate

    7 days ago

    Phoenix, Arizona, United States Randstad Full time

    Randstad is seeking a Client Support Specialist to assist client managers in maintaining positive relationships with multiple client accounts. Key responsibilities include handling questions and concerns with speed, accuracy, and professionalism, as well as providing timely responses to customer inquiries related to pick-ups, billing, payments, and product...

  • Client Service Specialist

    3 weeks ago

    Phoenix, Arizona, United States First Citizens Bank Full time

    Job SummaryWe are seeking a highly skilled Client Service Specialist to join our team at First Citizens Bank. As a Client Service Specialist, you will be responsible for providing exceptional client support and servicing requests, ensuring a positive client experience.Key ResponsibilitiesProvide client support for onboarding and servicing requests, including...

  • Client Success Specialist

    4 weeks ago

    Phoenix, Arizona, United States AAA Landscape Full time

    Job Title: Client Success SpecialistAAA Landscape is a dynamic and innovative landscape company dedicated to excellence. We are seeking a motivated and customer-focused Client Success Specialist to join our team.Job Summary:The Client Success Specialist will play a key role in ensuring our clients receive exceptional service and support. The successful...

  • Client Service Specialist

    2 weeks ago

    Phoenix, Arizona, United States First Citizens Bank Full time

    Job Title: Client Service Specialist IJob Summary: We are seeking a highly skilled Client Service Specialist I to provide exceptional support to our commercial clients. As a key member of our team, you will be responsible for delivering timely and accurate resolutions to client inquiries, ensuring a positive client experience.Key Responsibilities:Provide...

  • IT Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Total Networks Full time

    Job Title: IT Support SpecialistTotal Networks is seeking a highly skilled IT Support Specialist to join our team in Phoenix, Arizona. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' technology needs are met.Key...

  • Client Care Specialist

    3 weeks ago

    Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Title: Client Care Specialist Job Summary: We are seeking a highly skilled Client Care Specialist to join our team at Western Alliance Bank. As a Client Care Specialist, you will be responsible for providing exceptional client service, processing transactions, and responding to client inquiries in a timely and professional manner. Key...

  • Client Care Specialist

    4 weeks ago

    Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Title: Client Care Specialist Location: Biltmore What you'll do: As a Client Care Specialist, you will be responsible for providing exceptional customer service and support to clients. You will be the primary point of contact for clients, responding to their inquiries, resolving issues, and providing solutions to their banking needs. You will work in a...

Client Support Specialist

3 months ago

Phoenix, United States Renren Full time

We are on the lookout for a Client Support Specialist to join our growing team

Who are we?

Lofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking a highly motivated Client Support Specialist to join our team and drive growth within the industry Join us on our exciting journey and help shape the future of technology within the real estate space

We are seeking highly qualified candidates in the Phoenix, Arizona location as our beautiful, chic downtown office is a hybrid work environment.

What's the job?

The Client Support Specialist is responsible to provide the best client support from start to finish for every client. You will be troubleshooting issues and providing ongoing training to existing clients to address questions and concerns related to the use of our tools and systems. We are looking for somebody who is ready for a dynamic and technology driven environment with a passion for real estate.

  • Own customer issues, from start to finish.
  • Help find solutions to our customers' toughest technical and business questions.
  • Call, video conference, chat, and email all clients in a timely manner to provide a high level of customer support
  • Author content in our customer community and knowledge base.
  • Speak confidently and professionally while troubleshooting
  • Set up, manage, and maintain services for new and existing clients using our proprietary software
  • Investigate issues and software bugs and solve or escalate problems appropriately
  • Follow up consistently with all clients with pending issues
  • Providing outstanding customer support in all channels including social
  • Complete special projects or become the subject matter expert for new parts of our product
  • Learn the ins and outs of our product and the real estate space, and be able to speak confidently to those subjects
  • Collaborate with sales, account managers, billing, marketing, international, and technical teams on special projects
Requirements

What are we looking for?
  • Associates degree or bachelors degree preferred
  • 2 -4 years experience in customer service and/or related field
  • Previous experience in training, customer service, or technical role
  • Strong organizational and time management skills.
  • Consistent work habits, strong work ethic and attention to detail
  • Strong computer skills with a general understanding of websites, CRM and mobile apps
  • Ability to multitask, and work independently toward deadlines
  • Strong written and verbal communication skills, ability to work well in a small group setting
  • Positive demeanor, trustworthy character
  • Ability to take the initiative and see projects and tasks through to completion
  • Ability to communicate technical and complex issues with clarity and expertise
  • Understanding of real estate and the real estate profession a plus, but not necessary
  • Ability to transform perceived challenges into solutions
Anything else? Absolutely Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and supportive And we feel it's important to reward our team with competitive pay and benefits. Here are some of the highlights:
  • Health Insurance: FREE medical coverage for employees for one of our plan options And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.
  • Paid Time Off: Work hard, play hard In addition to 10 holidays, we offer paid discretionary time off so that you can achieve a healthy work-life balance.
  • Paternity Leave: We support our team members as they grow their families Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
  • Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.
  • Team Building: We may work across time zones and countries, but we're still united. We host a monthly schedule of virtual team activities, town halls, open Q&A sessions, and other special events...so many fun ways for us to connect and support one another.
  • Growth Opportunities: When our people grow...we grow We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
  • Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock 'n roll on your first day.
  • What Else? We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness.


Join our growing team and let's have fun building this business together