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Solutions Engineer

1 month ago

Warrenton, United States Droneshield Full time

Work with cutting edge technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world's most challenging technical problems in the Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems. Working with high profile customers across militaries, government agencies, airports, critical infrastructure, law enforcement and many others, in over 70 countries around the world.

Be part of a well-funded and agile organisation, as a valued member of an autonomous, cross-functional team. We have a flat organisational structure, and the best candidates will be both creative lateral thinkers and doers. Our technical pursuits require us to take advantage of the absolute latest in technology and best practices to remain competitive.

About the role

Travel Required: 25%

The company is seeking a Solutions Engineer with relevant experience to join the team in Warrenton, Virginia. The position will report to the Lead Applications Engineer. It represents an exceptional opportunity for a result-driven individual to perform a critical role in a fast-growing market. This role includes sales demonstrations and technical problem solving focused on customization, delivery and support to the end customer.

Responsibilities, Duties and Expectations

  • Collaborate with the sales team providing hands-on support for installations and demonstrations
  • Perform field testing of DroneShield systems
  • Organise demonstrations and installations including logistics, testing and technical support on the ground
  • Perform Tier 1 to 3 technical support remotely and in the field with minimal assistance
  • Prepare, provision and complete quality checks on equipment prior to delivery to the customer
  • Engage with customers on technical feedback and communicate to the engineering team to ensure that customer requirements are understood and met
  • Develop and maintain documentation of systems to ensure continual improvements over time
  • Keep yourself up to date with the latest technologies, tools and methods to be effective in your role
Qualifications, Experience and Skills
  • Experience in an Equipment Installation, Technical Support, Systems Engineering or Field Service Engineering role, providing technical sales support directly to customers
  • Relevant qualification and practical experience in networking Linux devices and installations of equipment is essential
  • Experience in installations of complex systems
  • Experience with networked devices, telecommunications, radio frequency is highly regarded
  • Comfortable operating in a Linux environment with networked devices
  • US citizenship is required due to defence nature of work
  • Existing Security Clearance is preferred but not essential


Note for recruitment agencies: we do not accept floated candidates from external recruiters unless they were instructed to do so.