Care Coordinator

3 weeks ago

Seattle, United States Seattle Children's Full time

The Dental Care Coordinator (CC) works in partnership with the dental healthcare team to coordinate patient care by providing administrative and clinical support to patients and families. Dental healthcare teams may include Pediatric Dentistry, Craniofacial/Orthodontics, and/or Oral & Maxillofacial Surgery. The Dental CC may participate in orthodontic treatment planning and case presentations based on the schedule set by the provider, and present information to patients/families regarding treatment options, insurance coverage, and financial resources. The Dental CC will complete charge review in the electronic health record (EHR) for dental billing and consult with revenue cycle resources to correct coding and billing capture as needed. They schedule/coordinate complex new patient appointments, follow-up appointments, studies, and procedures, and facilitate communication with other specialties across the patient's care plan. The Dental CC closely collaborates with registered nurses (RNs), dental assistants (DAs), and other interdisciplinary team members to coordinate/manage referrals, insurance authorizations, including denials and appeals, and other independent activities related to coordination of care.

Required Education and Experience
High school diploma or equivalent experience.
Minimum of four (4) years' experience in a combination of healthcare and administrative responsibilities, including progressive responsibilities in administrative support functions such as unit coordinator, insurance processing coordinator, patient care coordinator, MA, or related roles.

Required Credentials
N/A.

Preferred
Bachelor's degree in a health-related field.
Previous experience working as a dental assistant or dental hygienist.
Previous experience coordinating care for complex pediatric and/or young adult populations.

Compensation Range
$28.44 - $42.66 per hour

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors

Benefits Information

Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children's - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country.

In 2022, U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 30th year in a row. For more than a decade, Seattle Children's has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution, and classified among America's best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment to Diversity

Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.

Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

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