Care and Outreach Coordinator
3 weeks ago
CareOregon Job Opportunity:
The Care and Outreach Specialist will work alongside a comprehensive care team to provide health system navigation, short-term care coordination, and connection to community resources for vulnerable members.
This role requires critical thinking and independent judgment to identify and support unmet member needs through proactive outreach, health risk screenings, and change in health status.
Key Responsibilities:
- Receive and review health risk assessment and member information to identify unmet needs.
- Proactive member outreach to assess care coordination needs and provide short-term care planning.
- Determine and address navigation, care coordination, and resource needs while balancing cultural factors and member autonomy.
- Coordinate referrals and address members' navigation needs.
- Assume direct healthcare navigation for members and provide warm handoffs to care coordination staff.
Requirements:
- Maintain compliance with contractual and regulatory requirements.
- Document all related activities and maintain a working knowledge of COA and OHP benefits.
- Review and audit health risk assessment information to inform or evaluate departmental needs.
About CareOregon:
CareOregon is a health plan that provides comprehensive care to vulnerable populations. We are committed to delivering high-quality care and improving health outcomes for our members.
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