Trust and Safety/Outreach Manager

3 weeks ago

Washington, United States Meta Platforms, Inc. Full time

Meta seeks a highly motivated team player to serve as a Trust and Safety/Outreach leader to join our LATAM team. The position will be responsible for developing and/or maintaining strategic relationships with law enforcement authorities, government agencies with an internet safety, high-risk harms mitigation and security focus, and related industry coalitions within Latin America and the Caribbean. They will also collaborate on a global scale to help lead and participate in company-wide, global work in the area of Frauds and Scams. They will also manage tactical responses to events related to the law enforcement community. This is a great opportunity to join a diverse team and to work on complex and unique issues in an exciting, fast-paced environment. This position will entail frequent travel in and around the U.S., Latin America, the Caribbean, and possibly Europe, Middle East, Africa and Asia Pacific.

Trust and Safety/Outreach Manager Responsibilities

* Develop and maintain effective working relationships with law enforcement and government authorities

Work closely with internal legal, investigative, policy, integrity and communications teams on engagement with law enforcement authorities about online and Meta Employee safety, key safety areas, security and law enforcement issues

Educate law enforcement authorities on our policies for protecting user privacy and responding to legal requests

Work closely with Meta's legal and law enforcement response teams and outside counsel in responding to governmental requests for data

Work with investigation teams to develop and refer relevant matters to law enforcement authorities

Work with internal teams and global safety organizations to develop and enhance Meta's mitigation efforts against high risk harms and other integrity problems, and manage safety related issues in the region and coordinate these efforts globally

Support the Company and its employees during emergencies

Support launches and different initiatives being driven across platforms

Travel frequently within Latin America, the U.S. and other parts of the world (periodically) and flexibility in covering different countries and backing up colleagues in other countries

Minimum Qualifications

* Extensive experience in a security, safety, or law enforcement role within the public and/or private sectors

Experience with law enforcement agencies relating to requests for data

Experience in processing legal documents (e.g., civil and criminal subpoenas, court orders and search warrants)

Technical knowledge and experience related to cybercrime and online investigations

Experience working off-hours, including weekends and occasionally holidays, in order to support emergency matters

Presentation and communication skills

Fluent in Spanish and English

Experience in conducting financial crimes investigations, including frauds and scams

Preferred Qualifications

* Prosecution or criminal investigation experience

Familiarity and experience with the legal system in North America and Latin America

Technical knowledge of specific criminal areas such as cybercrime, child safety, human trafficking, frauds and scams, illicit drugs/firearms or terrorism

Extensive experience working with data protection authorities, financial institutions, and/or Internet industry associations

Locations

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.

$138,000/year to $196,000/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta. #J-18808-Ljbffr

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