We have other current jobs related to this field that you can find below
-
Customer Solutions Specialist
4 weeks ago
Charlotte, United States Solve IMG Full timeJob DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represent more than 100,000 products available from...
-
Customer Solutions Specialist
3 weeks ago
Charlotte, United States Solve IMG Full timeSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve's brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represent more than 100,000 products available from nine locations nationwide. Our...
-
Customer Solutions Specialist
4 days ago
Charlotte, United States Solve IMG Full timeJob DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represent more than 100,000 products available from...
-
Customer Solution Specialist
3 months ago
Charlotte, United States AMMEGA Full timeJob DescriptionSummary The Customer Service Representative is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities. Primary...
-
Customer Solution Specialist
3 months ago
Charlotte, United States AMMEGA Full timeSummary The Customer Service Representative is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities. Primary Responsibilities and...
-
Customer Solutions Supervisor
1 month ago
Charlotte, United States Solve IMG Full timeJob DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represent more than 100,000 products available from...
-
Customer Solutions Manager
4 days ago
Charlotte, United States Solve IMG Full timeJob DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represent more than 100,000 products available from...
-
Customer Engagement Specialist
6 days ago
Charlotte, North Carolina, United States Megladon Promotions Full timeJob OverviewAre you passionate about fostering relationships with clients? Do you seek a role that allows you to grow and enhance your skills? If so, you might be the ideal candidate for the position of Direct Customer Communications Specialist at Megladon Promotions.At Megladon Promotions, we serve as a vital link between our clients and their target...
-
Yardi Solutions Specialist
9 hours ago
Charlotte, North Carolina, United States Grubb Properties Full timePosition Title: Yardi Support Specialist / Business AnalystDepartment: Information TechnologyReports To: Senior Director, Information TechnologyClassification: Full-timePosition Overview:Grubb Properties is seeking a skilled Yardi Support Specialist / Business Analyst who excels at aligning technology with business objectives. In this pivotal role, you will...
-
Customer Service Specialist
1 month ago
Charlotte, United States All South Flooring Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Order entry and sales support for field sales staffProvide information about the products and servicesTroubleshoot and resolve...
-
AP/AR Specialist
1 month ago
Charlotte, United States Search Solution Group Full timeJob DescriptionJob DescriptionAccounts Payable/Accounts Receivable (AP/AR) Specialist:Job Summary: The AP/AR Specialist is responsible for managing all Accounts Payable (AP) invoices related to service work, ensuring accurate processing to the appropriate job for profitability analysis, time and materials tracking, and AP and AR components. This role also...
-
Customer Engagement Specialist
5 days ago
Charlotte, North Carolina, United States Townsquare Interactive Full timeJob OverviewPosition: Account Reactivation SpecialistCompany: Townsquare InteractiveLocation: Charlotte Uptown OfficeAbout Us:Townsquare Interactive is dedicated to enabling small and medium-sized enterprises to flourish. Our comprehensive business management platform enhances customer engagement, ensuring sustained success. We provide a full suite of...
-
Customer Experience Specialist
1 month ago
Charlotte, United States Weisiger Group Full timeJoin the Carolina Cat Team As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time...
-
Customer Service Representative
1 month ago
Charlotte, United States Search Solution Group Full timeJob DescriptionJob DescriptionCustomer Service Representative - SALESFORCE EXPERIENCE REQUIRED Job Summary: The Customer Service Representative provides exceptional support to customers by resolving inquiries and issues, managing customer accounts, and ensuring a positive customer experience. This role requires experience with Salesforce and Amazon Web...
-
Direct Customer Communications Specialist
4 weeks ago
Charlotte, United States Megladon Promotions Full timeJob DescriptionJob DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Direct Customer Communications Specialist to add to our diverse team of...
-
Direct Customer Communications Specialist
1 week ago
Charlotte, United States Megladon NC Full time $45,000 - $55,000Job DescriptionJob DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Direct Customer Communications Specialist to add to our diverse team of...
-
Customer Experience Specialist
2 months ago
Charlotte, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Support Specialist
11 hours ago
Charlotte, North Carolina, United States BCforward Full timeBCforward is seeking a dedicated Customer Support Specialist for an exciting opportunity.Position Title: Customer Support Specialist - Employee Relations ConsultantLocation: RemoteJob Type: FULL TIME, CONTRACT, ONSITECompensation: $21.02/hrNote: Actual compensation may vary based on factors such as experience and responsibilities.Work Schedule: Standard...
-
Senior Investment Solutions Specialist
6 days ago
Charlotte, North Carolina, United States Dimensional Fund Advisors Full timePosition Title: Investment Strategist (Equity Product Specialist)Location: CharlotteEmployment Type: Full TimeOverview:At Dimensional, we believe in the power of collaboration and flexibility within our work environment. Our approach combines in-office teamwork with the option for remote work, allowing employees to choose their most productive settings.Job...
-
Customer Experience Specialist
8 hours ago
Charlotte, North Carolina, United States Call Dad AC and Heating Full timeAbout the RoleAs a Customer Experience Specialist with Call Dad AC and Heating, you will play a vital role in enhancing the value of our brand by consistently delivering exceptional customer experiences. Your primary focus will be on finding out the customer's needs and presenting them with their best options through on-call air solutions.Key...
Customer Solution Specialist
2 months ago
Summary
Job Description
The Customer Service Representative is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities.
Primary Responsibilities And Duties
Service customer requests for quotes and orders received through multiple channels of communication.
Convert quotes to orders.
Consult with sales on commercial and technical issues as required.
Assist customers with accurate transactions and industry specific product information.
Provide conveyor recommendations and technical assistance for conveyor belting solutions.
Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
Build and expand customer relationships and help ensure replacement and increased business.
Meet or exceed departmental KPI requirements.
Handle RGAs credits and complaints as needed.
Other projects and duties as assigned.
Knowledge and Skill Requirements:
2 to 5 years of previous business to business customer service experience or college degree.
Excellent verbal and written communication skills.
Strong mathematical and technical aptitude.
Self-managed, team player, who can work independently.
Experience with a CRM, MRP/ERP System, order management and a call center environment.
Experience in a manufacturing environment desirable.
Working knowledge of Windows-based software.
Understanding part numbers, policies and products.
Compliance in price policies, discount structures and fees.
Must be able to work in the US
Competencies
Drives results and deadline driven
Detail oriented
Planning and organizing
Communicates effectively
Influence, negotiate and impact results
Key Behaviors
Are accountable to others
Have the courage to challenge the status quo
Are honest with co-workers and customers
Able to be innovative problem solvers
Are engaged team members
Add value to the Company
Expects excellence of self and others
Overserves top customers
Understands, simplifies and acts to improve processes
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
#J-18808-Ljbffr
