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Yardi Solutions Specialist
2 months ago
Position Title: Yardi Support Specialist / Business Analyst
Department: Information Technology
Reports To: Senior Director, Information Technology
Classification: Full-time
Position Overview:
Grubb Properties is seeking a skilled Yardi Support Specialist / Business Analyst who excels at aligning technology with business objectives. In this pivotal role, you will utilize your extensive knowledge of Yardi to optimize our property management, investment, and accounting systems, ensuring a smooth integration and high user satisfaction.
Key Responsibilities:
- Yardi Management: Assess, design, implement, train, and oversee Yardi updates and new product features.
- Collaboration: Engage with senior management, property management, accounting, and investment teams to devise and execute Yardi solutions.
- Business Requirements: Comprehend and convert business needs into actionable Yardi and third-party solutions.
- Project Coordination: Collaborate with internal teams and external vendors on upgrade and implementation initiatives.
- Training & Support: Educate end users, develop Yardi policies and procedures, and provide continuous assistance.
- Process Improvement: Identify and implement enhancements to processes and systems to increase efficiency and satisfaction.
- Custom Solutions: Create tailored reports and tools to meet specific business requirements.
- Vendor Management: Oversee vendor support and contractual obligations.
- Troubleshooting: Monitor, diagnose, and escalate software issues as necessary.
- Professional Development: Participate in user group meetings and conferences to remain informed about Yardi advancements.
Qualifications:
- Education: High school diploma or equivalent required; college degree preferred.
- Experience: At least 3 years of experience with Yardi software such as Voyager, CRM, PayScan, etc.
- Project Management: Proven experience managing IT, application, or Yardi-related projects.
- Preferred Background: Experience in property management, particularly in accounting or operations.
- Skills: Exceptional change management, team collaboration, and the ability to communicate technical concepts to non-technical audiences.
- Attributes: High standards of work, self-motivated, and strong analytical and logical reasoning skills.
Physical Requirements:
- Dynamic Environment: This role requires mobility to coordinate tasks both within the office and occasionally off-site.
- Communication Tools: Regular use of computers, telephones, face-to-face, and video communication is essential.
- Moderate Supervision: You will operate under moderate supervision, receiving the necessary support to perform your duties effectively.
- Travel Requirements: Minimal travel is expected; reliable transportation and a valid driver's license are necessary for any required trips.
Why Join Grubb Properties?
- Full Project Cycle: Experience the entire lifecycle of your projects, from conception to execution.
- Impactful Work: Contribute to community development and enhancement.
- Recognition: Receive acknowledgment for your dedication and accomplishments.
- Voice and Value: Your opinions will be heard and valued within a supportive team environment.
- Stability: Join a company with a long-standing history of success.
- Collaborative Culture: Thrive in a cooperative and inspiring workplace.
- Innovative Projects: Engage in projects that challenge and inspire you.
- Clear Goals: Benefit from well-defined objectives and guidance from senior leadership.
- Mission-Driven: Be part of a company committed to making a positive impact.
Grubb Properties is dedicated to equal employment opportunities, embracing diversity, and making reasonable accommodations to ensure all employees can thrive. We comply with applicable federal, state, and local laws governing nondiscrimination in employment. This job description may be adjusted to reasonably accommodate qualified individuals with disabilities, as necessary, and to comply with applicable laws. We celebrate the unique perspectives and talents each team member brings to the table and welcome diverse candidates to apply. Join us and be part of a team that values inclusivity, innovation, and growth.
