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Senior Operations Specialist
4 months ago
Phoenix, AZ 85040
- Should be based in Phoenix area, will need to go into the office every so often.
SUMMARY:
- The Operations Analyst is responsible for processing the department's daily transactions as well as providing operational support to internal business partners and/or Clients. May provide mentoring and coaching; and help to ensure the day-to-day functions are executed according to policies and procedures and in a timely fashion.
RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO:
- Responsible for settlement of all FX related transactions (incoming/outgoing wires, MCA FX, Interest Rate Derivatives, standing wire, exotics)
- Following Bank policies and procedures regarding Risk analysis of trades/wires Including OFAC and Dodd Frank regulations
- Generation and delivery of all post trade confirmations. (Tracking outgoing/incoming traffic and recording all outstanding items)
- To deal with all FX related pre and post payment inquiries working with both Wire Investigations and R&R
- Maintaining internal working relationships with relevant internal teams (FX Sales/Trading/Relationship teams, IT Support, Legal/Compliance/Risk/Fraud)
- Responsibility and ownership of cross-training across all departmental functions
- Builds relationships with team and other internal clients and collaborates to resolve issues
- Recommends potential process improvements. Special Projects as assigned by management
- Participates in meetings, coaching and other duties as assigned by management
- Works within established procedures, processes and/or regulatory guidelines and utilizes authority matrix to level of determinations. Independent judgment is minimal as decisions are predominantly guided by precedent or process
- Demonstrated knowledge of bank products, regulations, processes and procedures; may require knowledge of more than one group of operational functions
QUALIFICATIONS:
Skills:
- Organizational Skills
- Thoroughness
- Technical Capacity/Ability to Work with Variety of Systems
- Problem Solving/Analysis
- Accountability
- Time Management
- Flexibility
- Collaboration
- High School Diploma or Equivalency PLUS
- 3-5 years of related professional experience (banking/financial services industry or customer service) OR 5-7 years of overall experience
- Bachelor's Degree desired and may be considered as 1-2 years overall experience
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
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