Parts Specialist

1 week ago

Tulsa, United States Nelson Mazda Tulsa Full time
Starting pay is $20/hour

For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.

What we offer:
  • Health, dental, vision
  • Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life
  • 401(k) Option with 100% company match
  • Gym Discounts
  • 5 Day work week
  • Christmas Club savings plan
  • Paid Volunteer Time Off
  • Paid Time Off
The basic job duties for this position are as follows:
  • Meet and assist the customer in a courteous and professional manner providing them with the information they need.
  • Answers phone calls, providing price quotes and other information to customers
  • Ensure that incoming inventory is stocked in the correct location.
  • Maintain the parts department in a clean and organized manner.
  • Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
  • Retrieves (pulls) purchased parts from inventory or if the requested parts are not in inventory determines availability, prepare parts requisition,and submit order as required
  • If the part is not in stock, determine availability, prepare parts requisition, and submit an emergency order if requested by the customer.
  • Informing customers of any current specials.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Receives and ships parts in accordance with company policies
  • Displays parts attractively to generate sales
  • Solicit assigned accounts by phone
  • Issues credit for parts returned, in accordance with company policies.
  • Advises Parts Manager of any inventory discrepancies and if areas of the department are not in good condition
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
  • Assists in inventory control to achieve maximum turnover in accordance with established goals
  • Ensures that the work areas and customer waiting area are kept clean
Qualifications
  • High School Diploma or equivalent and prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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