Parts Specialist

4 days ago


Tulsa, Oklahoma, United States Don Thornton Volkswagen of Tulsa Full time
About the Role

We are seeking a highly skilled and detail-oriented Parts Specialist to join our team at Don Thornton Volkswagen of Tulsa. As a key member of our parts department, you will play a crucial role in ensuring the efficient operation of our dealership by providing exceptional customer service and support.

Key Responsibilities
  • Parts Identification and Sourcing: Accurately identify and source parts and accessories by referencing catalogs, computer databases, and other sources.
  • Order Management: Source and order parts in a timely manner to meet customer and service department requirements.
  • Customer Service: Provide exceptional customer service by promptly and professionally assisting customers with their parts needs.
  • Inventory Management: Maintain accurate inventory records and ensure proper organization of parts storage.
  • Collaboration: Collaborate with service advisors and technicians to ensure accurate parts selection for vehicle repairs.
  • Warranty and Returns: Process and manage parts warranties and returns.
  • Industry Knowledge: Keep up-to-date with the latest product information and developments in the automotive parts industry.
  • Inventory Counts: Assist with regular inventory counts and ensure stock levels are maintained.
  • Company Policies: Adhere to company policies, procedures, and safety standards.
Requirements
  • Experience: Prior experience in automotive parts and accessories, or a similar field, is preferred.
  • Knowledge: Strong knowledge of automotive parts, components, and systems.
  • Customer Service: Excellent customer service and communication skills.
  • Accuracy: Ability to accurately identify parts and provide appropriate recommendations.
  • Technical Skills: Proficient in using electronic parts catalogs, computer systems, and other reference materials.
  • Organizational Skills: Detail-oriented with strong organizational and time management skills.
  • Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Computer Skills: Basic computer skills and familiarity with inventory management software.
  • Driver's License: Valid driver's license with no speeding violations over 20MPH.
Benefits
  • Competitive Compensation: Competitive compensation package.
  • Healthcare Benefits: Healthcare benefits package, including an exceptional medical plan, dental, and vision coverage.
  • Retirement Plan: 401(k) retirement plan with company match.
  • Paid Time Off: Paid time off and holiday pay, and Sick Day allowance.
  • Employee Discounts: Employee discounts on vehicle purchase, service, and parts.
  • Career Growth: Opportunities for career growth and advancement within the company.
  • Short & Long Term Disability: Short & Long Term Disability.
  • Critical Illness Plan: Critical Illness plan.

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