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Field Service Engineer

2 months ago

Hillsboro, United States ASM Company Full time

Field Service Engineer Job Location: Hillsboro, OR Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s global customer locations. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality. Travel of 25-75% for both domestic and international locations may be required. Skills · Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems. · Safety mentality · Ability to work with hand tools · Working knowledge of Oscilloscope’s and DVM’s · Strong positive attitude with good customer service skills · Clear and concise (English) verbal and written communications · Knowledge of structured problem-solving techniques · Working software knowledge of MS office · Ability to work in a team environment · Ability to work alone and/or with limited supervision · Be able to interpret electronic / electro-mechanical schematics and drawing Education · Minimum of an Associate Degree from an accredited school in electronics / electro-mechanical discipline or equivalent military technical training Experience · 1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment. · Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.