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Product Support Engineer

4 months ago

Crockett, United States X4 Group Full time

Exciting Opportunity: Product Support Engineer (Houston, Texas)

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.

Are you a skilled engineer with a passion for customer interaction and expertise in gas midstream operations? Seeking a Product Support Engineer to join a team onsite in Houston. This role offers the chance to utilize your experience with gas compressors, specifically in reciprocating and/or screw natural gas compression packages.

Key Responsibilities:Provide comprehensive product support to customers in the gas midstream industry, addressing technical inquiries, troubleshooting issues, and optimizing equipment performance.Utilize your knowledge of reciprocating and/or screw natural gas compression packages to diagnose and resolve complex mechanical and operational issues.Interact directly with customers to understand their needs, provide guidance on equipment operation and maintenance, and build strong relationships.Demonstrate proficiency in instrumentation, valves, and compressor control systems to ensure effective product support and problem resolution.Collaborate with internal teams to relay customer feedback, contribute to product improvement initiatives, and enhance overall customer satisfaction.

Requirements:Bachelor's degree in Engineering or related field.Experience in gas midstream operations, with a focus on gas compressors being a plus.Strong working knowledge of reciprocating and/or screw natural gas compression packages.Comfortable engaging directly with customers and providing excellent customer service.Proficiency in instrumentation, valves, and compressor control systems.Strong mechanical aptitude and problem-solving skills.Excellent communication and interpersonal skills.

Please apply to be considered for this opportunity, #J-18808-Ljbffr