System Analyst

2 weeks ago


Austin, United States Diligent Tec, Inc Full time

Title: System Analyst (Min 10 years required)

Location: Austin, TX (Remote but local to the State of Texas)

Must have minimum 1 year experience with anu State Client or Federal Client

Description: We are seeking actively seeking a skilled System Analyst to join our team. In this role, you will play a crucial part in maintaining operational efficiency within our growing and complex business environment. Your primary focus will be on incident resolution, application stabilization, and root cause analysis.

Required Skills:

8 Years of Swiftly manage and resolve incidents to minimize disruptions and reduce incident backlog.

8 Years of Continuously monitor and optimize the performance of business applications to ensure stability.

8 Years of Conduct thorough root cause analysis to prevent future issues.

8 Years of Provide critical technical support and maintain knowledge base.

8 Years of Train and mentor peers and low-level support teams regularly.

8 Years of Recommend system improvements.

8 Years of Deliver strategic insights into system health.

Preferred Skills:

4 Years of College degree may substitute for experience


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