Systems Analyst Iv

3 weeks ago

Austin, United States Dept of State Health Services Full time

Systems Analyst IV
- The Systems Analyst IV performs advanced technical work and system administration for the HIV Section Medication Data and Analysis Group (MDAG), under mínimal direction with considerable latitude for the use of initiative and independent judgment. Work involves overseeing and implementing systems and procedures for complex data systems. Works in a fast paced, customer service-based environment. System Analyst IV serves as the TakeChargeTexas (TCT) Help Desk Team Lead. Supports and performs the planning, testing, administration, operation and maintenance of databases. This position will be responsible for extensive end user training and ensuring end users confidence and acceptance of the system. Performs workflow and report design. Provides technical assistance and manages program help desk requests. Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned.**Essential Job Functions**:
- Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.**Knowledge Skills Abilities**:

- Skill in in composing, organizing, proofreading, and editing documents, forms reports, and correspondence for accuracy and clarity; use case development; in instructing others; translating technical information into user-friendly language; developing and maintaining effective working relationships with others; and in using personal computers for data entry, running reports, and developing correspondence using Excel and Word.
- Ability to train and provide technical assistance to others; to interpret Public Health laws and regulations; to analyze and assess public health needs; to perform data entry with speed and accuracy; to effectively communicate verbally and in writing; to develop, implement, and evaluate policies, procedures, curricula, forms, and reports; to understand and adhere to applicable laws and rules regarding confidential information; to plan, organize and coordinate multiple projects while meeting strict deadlines under mínimal supervision; to handle, process and disseminate materials that are highly time-sensitive and that require rapid response; and to identify problems and create logical solutions.**Registration or Licensure Requirements**:
NA

**Initial Selection Criteria**:
High school diploma required. Bachelors degree with coursework in computer science, public health, social work, health care, or business administration is preferred. Experience and education may be substituted for one another.

**Additional Information**:
This position is eligible to telework consistent with the HHS telework policy. Travel to office may be required. Applicant must reside in Texas. Must be legally authorized to work in the U.S. without sponsorship.**MOS Code**:
NAHHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

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