Insurance Customer Service Rep
2 months ago
The primary purpose of the Insurance Service Representative position is to provide quality service to members and potential members of the BayPort Insurance, LLC division of BayPort Credit Union.
Responsibilities Include:
- Assists Insurance Sales Agent(s) with billing, claims, policy issuance follow-up, documentation, etc.
- Performs basic office administrative functions and handles incoming phone calls
- Responds to member inquiries and requests via verbal and written correspondence
- Supports goals and referral efforts; Quotes new business when necessary
- Cultivates and retains member relationships by providing quality service with a professional attitude
Required Qualifications:
- High School education or equivalent
- Previous experience in insurance service industry
- Acceptable credit rating and criminal background check
*The initial 4 week training period requires travel to Virginia Beach office.
This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
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