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Remote Inbound Customer Service Representative

1 month ago

Charlotte, United States Brandstetter Carroll Full time

About the job Remote Inbound Customer Service Representative - Entry Level

*Job Description:*

Join our dynamic team as a Remote Inbound Customer Service Representative, where you will be the first point of contact for our valued customers, providing outstanding service while having the flexibility to work from anywhere

*Key Responsibilities:*

- Respond to inbound consumer inquiries via phone, email, and chat.

- Resolve client complaints quickly and efficiently.

- Provide information on products and services.

- Address customer problems with empathy and professionalism.

- Record consumer interactions in our CRM system.

*Benefits:*

- Enjoy the freedom of working from home, which allows you to spend more time with your family and pursue personal hobbies.

- Complete medical, dental, and vision coverage to keep you and your family healthy.

- A generous PTO policy, including vacation, sick leave, and holidays.

- Ongoing training and development initiatives to help you improve your abilities and promote your career.

- Receive discounts on our products and services.

- Join a caring and collaborative team that values your contributions and progress.

*Requirements:*

- Obtain a high school diploma or equivalent.

- Excellent communication abilities.

- Previous customer service experience is beneficial.

- Reliable internet access and a quiet workspace.

- Capable of handling high-stress situations calmly and effectively.

*Why Join Us? *

- Join a forward-thinking firm that prioritizes innovation and growth.

- Receive thorough training to ensure your success in your profession.

- Work in a diverse and inclusive atmosphere where all perspectives are heard and valued.

- We promote from within and provide good prospects for career progression.

Are you ready for the next step in your career? Apply now and join our remote customer service team