Service Receptionist

6 months ago


Carmel, United States CareerBuilder Full time

Job Type

Full-time

Description

About Us

Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.

Benefits

Medical Plan
Dental Plan
Vision Plan
401(K) Plan w/ Matching
Training Provided
Paid Vacation
Employee Appreciation Events (i.e. Holiday Parties, Sporting Events, Luncheons)
Multitude of Tenure Employees
Responsibilities

Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
Actively listen to customers, answering their questions, and directing them appropriately as they request.
Respond quickly to customer phone calls
Help take care of over flow from service advisors
File service requests
Assist with rental fleet
Park Cars
Work with manufacturers online
Follow up on customer satsification
Other duties as assigned
Requirements

Qualifications

Strong computer skills, including Outlook, Excel and Word
Strong customer service background
Excellent verbal and written communication skills
Punctual, reliable and eager to improve
Clean driving record and valid driver's license

Salary Description

$18 - $20 / hour


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