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Branch Manager

2 months ago

Minneapolis, United States Blaze Credit Union Full time

Blaze is seeking an experienced Branch Manager to join our growing financial institution. As an entity that lives and breathes 'We Care' to our members and associates, this is an excellent opportunity for a Leader to make a difference daily. This key position will be responsible for responsible for the administration and daily operations of a full service branch office in Blane, MN. These functions include member service in accordance with the credit union's objectives, product sales, lending, and branch compliance. This position is also responsible for the professional development and supervision of assigned staff. The key objective is to retain, motivate, and provide coaching to staff with the intent to develop sales techniques and assist in the achievement of retail sales goals. This position is a leader in the branch, participates in community affairs, and works to enhance the credit union's visibility. This position will work in our Blaine branch.

Blaze is currently offering a bonus for DNA experience for $5,500 paid over a 2 year period, and $2,000 for Non-DNA experience paid over a 1 year period for all branch and member experience center positions.

Role and Responsibilities:

  • Coach and develop branch staff.
  • Act as an example to staff by upholding Blaze's values, mission, and goals.
  • Communicate daily with Manager to ensure development, performance, and recognition of staff
  • Back up new account and loan application process as needed
  • Research member problems and questions, making any necessary corrections.
  • oversee monthly branch audits
  • Ensure all associates follow dual control and other security policies and procedures
  • Schedule staff, enter time off, and ensure policies/procedures are followed
  • Pursue networking opportunities in the community
  • Be an Ambassador for Blaze thru modeling the 5 A's with associates as well as mentor Branch staff to achieve.
  • Perform other duties as assigned.
REQUIREMENTS:
  • 3+ years of similar or related experience and a minimum high school degree
  • Experience supervising a team
  • Knowledge of financial industry & related products
  • Demonstrated ability of selling, including the ability to identify member's needs to explain features and benefits of Blaze
  • Demonstrated ability to close sales opportunities and meet goals
  • Proficient in Microsoft Office, Epysis and/or DNA software package a plus
  • Demonstrated ability to coordinate multiple and conflicting priorities.
  • Demonstrated ability calmly diffuse and manage challenging situations
  • Excellent organizational and communication skills both written and verbal

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.