![Affinity Plus Federal Credit Union](https://media.trabajo.org/img/noimg.jpg)
Branch Manager
2 months ago
Position Overview:
The Branch/Contact Center Manager II is responsible for providing leadership support and in managing the day-to-day operations for a team of employees within a branch or another channel. This role is instrumental in ensuring employees are engaged and providing the best experience for our members. Additionally, the Branch/Contact Manager II is accountable for the daily operations including: scheduling to ensure staffing levels meet member need, addressing and coaching employees through more complex member issues, and conducting branch/contact center verification reports. This role is also accountable for building rapport with members and the community, along with creating and implementing strategies to improve productivity and sales performance.
Duties and Responsibilities:
- Provide on-site and remote leadership of all aspects of daily operational activities of the branch/contact center
- Create and foster team connections and belonging by building positive and connective relationships
- Innovates and leads through change by seeking out and being open to new ways of approaching problems; tries new approaches
- Responsible for managing branch/contact center schedules to ensure staffing levels meet member need
- Interview, hire, coach, train and develop employees to successfully meet role expectations and expertise
- Makes decisions in alignment with our values and mission; in relation to employees, members, goals, revenues and expenses; comfortable working within the gray, not having all the information; in relation to employees, members, area goals, revenues and expenses
- Assist employees or members in solving complex account issues and escalated situations
- Ensure branch/contact center compliance with all Credit Union policies and procedures, state and federal laws, and regulations
- Conduct and complete monthly branch verification reports
- Prepare and deliver written performance evaluations and performance actions
- Drive team performance and engagement by conducting frequent team meetings and individual employee dialogs; ensuring employees are informed of organizational news, changes in operational policy and procedures, and are focused on member service and organizational results
- Identify individuals with high potential and partner with direct reports on individual development to ensure short-term and long-term success of the employee and the organization, identify bench strength
- Actively participate in community based/business development activities within communities to promote awareness of Affinity Plus
- Leverages business acumen by identifying trends and inefficiencies in day-to-day operations and recommending solutions
- Demonstrates positive trending in the member and employee experiences, such as area growth, engagement and feedback
- Creates strategy based on area for support to organizational initiatives involving promotions, projects, goals for area, leading Omni Channel experience in area, etc.
- Collaborate among all channels to execute a strategic local growth plan that promotes organizational soundness
- Participate in local and statewide leadership development meetings
- Other duties as assigned
Qualifications and Skills:
- 3+ years of proven, progressive leadership experience
- 2+ years' experience in consumer or Real Estate lending, checking/savings accounts, IRAs, CDs, and other credit union products
- B.S./B.A. degree in business, finance or related field preferred or equivalent experience
- Ability to provide on-site leadership to a medium-sized market/team
- Demonstrated omni-channel leadership supporting other channels
- Creative problem resolution using sound judgment and collaboration with other departments and leaders
- Knowledge and understanding of State and Federal laws pertaining to Credit Union Industry
- Ability to effectively coach, lead and motivate employees to achieve results
- Strong analytical skills required with a high degree of accuracy
- Aptitude to work independently as well as part of a team and ability to collaborate with others
- Strong verbal and written communication skills
- Time Management skills and the ability to prioritize workload based on department and member needs
- Flexibility to adapt and succeed in a dynamic environment
Workplace Environment:
- Sitting 70-75% and Standing 25-30%
- Working at a computer 90% of the day
- Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion
- Repetitive movements, including but not limited to typing, mousing, phones, etc.
- Lift, carry, push or pull up to approx. 50 pounds (supplies, etc.)
- Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction
Required Work Schedule:
Monday-Friday, with rotating Saturdays. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Affinity Plus is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.
-
Branch Manager
4 weeks ago
Minneapolis, United States Blaze Credit Union Full timeBlaze is seeking an experienced Branch Manager to join our growing financial institution. As an entity that lives and breathes 'We Care' to our members and associates, this is an excellent opportunity for a Leader to make a difference daily. This key position will be responsible for responsible for the administration and daily operations of a full service...
-
Branch Manager
1 month ago
Minneapolis, United States Blaze Credit Union Full timeJob DescriptionJob DescriptionBlaze is seeking an experienced Branch Manager to join our growing financial institution. As an entity that lives and breathes 'We Care' to our members and associates, this is an excellent opportunity for a Leader to make a difference daily. This key position will be responsible for responsible for the administration and...
-
Branch Manager
1 month ago
Minneapolis, United States Nebankers Full time** Branch Manager** - Tilden, NE business_center Full-time Application Deadline: N/A Banking Cornerstone Bank is currently taking applications for a Branch Manager for our Tilden location. Job duties include management of the branch's lending and operations divisions, supervision of personnel, originating and servicing all types of loans with a focus in Ag...
-
Branch Manager
2 months ago
Minneapolis, United States SRS Distribution Full timeBranch Manager is an opportunity to be part of a growing company where you truly feel like an entrepreneur with the support you need to succeed. We value hard work, leadership, and communication. Specific duties for the Branch Manager on a daily basis include: Provide leadership by directing all branch operations; sales, service, delivery, and business...
-
Branch Manager
4 weeks ago
Minneapolis, United States SRS Distribution Inc. Full timeBranch Manager is an opportunity to be part of a growing company where you truly feel like an entrepreneur with the support you need to succeed. We value hard work, leadership, and communication. Specific duties for the Branch Manager on a daily basis include: Provide leadership by directing all branch operations; sales, service, delivery, and business...
-
Mortgage Branch Manager
3 weeks ago
Minneapolis, United States Mutual of Omaha Mortgage Full timeJob DescriptionJob DescriptionCalling all Top Producers or Current Branch Managers! Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Know is the time to make a move – lets talk!At Mutual of Omaha Mortgage, Branch Managers oversee and serve many duties...
-
Mortgage Branch Manager
1 month ago
Minneapolis, United States Mutual of Omaha Mortgage Full timeJob DescriptionJob DescriptionCalling all Top Producers or Current Branch Managers! Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Know is the time to make a move – lets talk!At Mutual of Omaha Mortgage, Branch Managers oversee and serve many duties...
-
Branch Manager
2 months ago
Minneapolis, United States SRS Building Products - Centerville Full timeJob DescriptionBranch Manager is an opportunity to be part of a growing company where you truly feel like an entrepreneur with the support you need to succeed. We value hard work, leadership, and communication.Specific duties for the Branch Manager on a daily basis include:Provide leadership by directing all branch operations; sales, service, delivery, and...
-
Branch Manager
2 months ago
Minneapolis, United States BBJ Group Full time**Branch Manager** Minneapolis, Minnesota Minimum Experience **Senior Manager/Supervisor** BBJ Group LLC (BBJ Group) is a national environmental consulting firm committed to helping clients create value and mitigate loss in their management of environmental obligations and opportunities. The firm is organized in five practices areas: (1) Remediation and...
-
Branch Manager
2 months ago
Minneapolis, United States Window Nation Full time**Window Nation, LLC** **Branch Manager** **Minneapolis, MN - Full Time** Our **Branch Manager** oversees the entirety of his/her branchs installation program. He/She is responsible for pipeline management, inventory efficiency, expense control, staff development, best practice and SOP implementation and execution, change management and customer experience. ...
-
Sales Branch Manager
1 week ago
Minneapolis, United States SMC Corporation Full time**Sales Branch Manager** Minneapolis, MN, USA Req #1588 Monday, January 17, 2022 **PURPOSE** The purpose of the Branch Manager position is to perpetuate and implement company strategies and policies to increase sales growth profitability. The Branch Manager will be responsible for managing and directing all operations within their designated geographic...
-
Branch Manager-MN
2 months ago
Minneapolis, United States Summit Mortgage Corporation Full timeJob DescriptionJob DescriptionSummit Mortgage Corporation is looking and hiring experienced licensed Mortgage Branch Managers. The branch manager will manage branch operations and monitor business pipeline of current branch loan officers. The Branch Manager will develop loan applications by evaluating applicant information and documentation, developing...
-
Branch Manager-MN
1 month ago
Minneapolis, United States Summit Mortgage Corporation Full timeJob Description Summit Mortgage Corporation is looking to hire experienced licensed Mortgage Branch Managers. The Branch Manager will manage branch operations, monitor the business pipeline of current branch loan officers, develop loan applications, evaluate applicant information, develop community relationships, and produce high-quality loans while...
-
Coldwell Banker Branch Manager
2 months ago
Minneapolis, United States Anywhere Real State Inc. Full timeColdwell Banker is seeking a Branch Manager. Our Job Description: Branch managers build the foundation of the Coldwell Banker network, the nation's No. 1 residential real estate brokerage for the past 21 years. As a branch manager, you will have the opportunity to lead and run Coldwell Banker's local brokerage office. You are responsible for everything from...
-
Branch Manager
4 weeks ago
Minneapolis, United States SIXT USA Full time-The US Operations team is looking for a Branch Manager to lead the Downtown Minneapolis team. They will be responsible for the growth and profitability of their very own operation, while ensuring that we are providing first class experience. As an essential part of the team, they will be responsible for the development of their branch while driving...
-
Branch Manager
4 weeks ago
Minneapolis, United States SIXT USA Full timeJob DescriptionJob DescriptionCompany Description-Job DescriptionThe US Operations team is looking for a Branch Manager to lead the Downtown Minneapolis team. They will be responsible for the growth and profitability of their very own operation, while ensuring that we are providing first class experience. As an essential part of the team, they will be...
-
Branch Manager
4 weeks ago
Minneapolis, United States Circle of Life Home Care Anishinaabe Full timeJob DescriptionJob DescriptionCircle of Life is growing and we’re looking for a Branch Manager to join our Minneapolis Branch. Circle of Life is a leading home care agency serving 6 states. We provide services for seniors, children, and people with disabilities, and our mission is to “honor those we serve.” We take pride in the responsibility we have...
-
Assistant Branch Manager
2 months ago
Minneapolis, United States Affinity Plus Federal Credit Union Full time** Assistant Branch Manager - Minneapolis, MN** **Job Category****:** Branch & Member Support **Requisition Number****:** INTER002429 Showing 1 location **Job Details** **Description** **Position Overview:** The Assistant Branch Manager is responsible in assisting the Branch Manager in the day-to-day operations and leadership support within the branch. This...
-
Branch Manager III
2 months ago
Minneapolis, United States The Brink's Company Full time**Branch Manager III** CAROUSEL_PARAGRAPH * Minneapolis, Minnesota * Field Operations * R28795 ** Share Job** ** Job Description** **Posted Date:** Feb 9, 2022 **Employment Type:** Full Time The Brinks name is a promise to respect the trust weve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of...
-
Partnerships Coordinator
2 weeks ago
Minneapolis, United States Branch Basics Full timeHere at Branch Basics our mission is to empower people with the education to create truly healthy homes and diets. We believe by taking control of our own personal environments, we can engage in the world healthy and thriving household by household. As a Branch Basics team member you will be joining a rapidly growing company as we take on this bold mission...