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Bank Branch Manager
2 months ago
Position Title: Bank Branch Manager
Position Reports To: SVP - Director of Retail Banking
Location/Branch: All
At Luminate Bank, we believe our customer experience is what defines our business. Our mission is to unlock people’s full potential through finances and provide them with clarity through every step of the loan process. We make lending approachable. By bringing transparency and consistency to every part of the financial world, we strive to guide people to decisions that are in their best interest. We have a culture second to none, promote teamwork and growth from within and are continuously striving to take care of both our valued borrowers & our exemplary employees.
Position Overview:
Develop new deposit and loan business; provide a superior customer experience and promotes a sales and service culture through coaching, guidance and staff motivation. Achieve individual and banking center sales goals through new business development, referrals and retention and expansion of account relationships.
Responsibilities and Duties:
- Lead daily branch operations and supervision of staff to ensure key objectives are met.
- Ensure the branch is appropriately staffed and scheduled every day to meet customer service expectations as well as sales and operational objectives.
- Partner with SVP - director of retail banking to established sales, service, operations and financial goals.
- Create an action plan to achieve branch goals.
- Initiate new business opportunities for the bank through the development of new prospects and networking events.
- Provide timely coaching on performance issues, regulatory and compliance issues, and ensuring adherence to all company policies and procedures.
- Recruit, hire, train and coach universal bankers
- Manage new hire onboarding, ensuring all universal bankers are engaged and are being developed.
- Actively participate in community organizations and activities
- Maintain compliance with federal and state regulations
- Successfully complete training as assigned
- Other duties as assigned
Qualifications and Skills
- Minimum 3 years retail banking experience
- Knowledge of Microsoft office programs
- Strong attention to detail
- Excellent verbal communication skills
- Ability to multitask and have excellent time management skills
Education:
High school diploma or equivalent
- High School Diploma
- Bachelor's Degree preferred
Benefits
● Competitive compensation reliant on ability and experience
● Excellent benefits package including health, dental & vision
● Life and AD&D Insurance, as well as additional voluntary benefit possibilities
● 401K with robust company match
● Flexible PTO program second to none
● Sick & Save Leave
● The opportunity to work for the Midwest’s fastest growing lender
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company DescriptionAt Luminate Bank, we offer personalized, one-on-one services for every customer, ensuring your banking experience is not just brighter but truly radiant. We'll handle all the confusing stuff so you can focus on what truly matters - like your financial future.Company DescriptionAt Luminate Bank, we offer personalized, one-on-one services for every customer, ensuring your banking experience is not just brighter but truly radiant. We'll handle all the confusing stuff so you can focus on what truly matters - like your financial future.