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HR Generalist/Employee Service Center Rep

3 months ago

Sacramento, United States Amerit Consulting Full time

Overview:

Our client, a provider of Health, Dental, Vision, Medicaid, and Medicare Healthcare service plans in the state of California with 4.7 million members and $22.9 billion of annual revenues, seeks an accomplished HR Generalist/Employee Service Center Rep.

*** Candidate must be authorized to work in the USA without requiring sponsorship

********************************************************************

Location: Remote (Sacramento, CA / Long Beach, CA)

*** Duration: 6+ months

Responsibilities:

  • Manage all incoming HR cases, via calls, chat, and service-service requiring significant, HR Generalist knowledge and understanding a wide variety of HR processes, policies, and technical procedures such as questions pertaining to benefits, compensation, wellness programs, year-end performance review, safety, security, and leave of absence.
  • Be responsible for managing the cases with the utmost care, quality, and attention to detail, all while providing accurate information while enhancing the employees experience with HR: Connect.
  • Support daily/weekly operational processes and audits such as (not all inclusive) New Hire Orientation facilitation, Retiree Health processes, HRIS system transactions, Health Sanctions, and Worker’s Compensation.
  • Partner with the various Center of Excellence (COEs) teams to find resolution to HR inquiries/issues that are outside of the scope of support/knowledge base.
  • Be a team player – work closely with peers on case resolution through thought partnership and guidance.

Required Skills (top 3 non-negotiables):

  • Minimum 1-2 years HR entry-level experience including HRIS data entry and daily phone/chat experience with employees.
  • Strong Work Ethic -takes ownership, resourceful, self-sufficient, learns fast; Receives feedback well and seeks it as well; excellent verbal and written communication; inquisitive, uses good judgment and can work with employees at all levels.
  • Microsoft Office – Word, Excel, Outlook, Teams

Preferred Skills (nice to have)

  • Oracle HCM experience and Service Now Case Management (or similar modules)
  • Passion for HR. Possesses HR knowledge – extending to SHRM CP

Education Requirements: High School diploma.

Software Skills Required: MS Word and Excel

**************************************************************************

Id love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If youre looking for rewarding employment and a company that puts its employees first, wed like to work with you.

Sam Banga

Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.