Benefits Communications Specialist

3 weeks ago

Charlotte, United States OneDigital Full time

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

A sound benefits package is a plus but only if our clients and their employees know and understand what's available to them. OneDigital's Communications Team provides engaging year-round communications to help our clients employees not only understand their benefits but also appreciate them.

The Benefits Communication Specialist, based out of Charlotte, NC, is responsible for supporting the development and execution of effective communication strategies by creating marketing pieces, presentations, media campaigns etc. to educate our clients' employees on their benefit plans. The specialist will also educate and train internal teams throughout the Carolinas about our services and products.

Essential Duties and Responsibilities (include but are not limited to):

  • Supports the Carolinas Communications Team as they create and implement creative communications tools for client open enrollment and new hire education
  • Assists team with expanding library of universal templates, videos, and other tools accessible to all account teams and clients
  • Works directly with assigned OneDigital clients and account teams to develop year-round multi-channel customized benefits communication campaigns
  • Establish and lead phone calls with clients to understand their culture/brand and review campaign materials
  • Oversees implementation of creative new hire, open enrollment, and seasonal benefit campaigns
  • Reviews, responds, and maintains list of all requests they are responsible for
  • Researches, evaluates, and implements new technology tools to provide better communications to clients
  • Maintains relationships with new and existing vendor partners
  • Educates and trains internal account team members about new tools and services
  • Showcases Communication Department services when participating in prospect and new client calls
  • Trains and delegates administrative work to Benefits Coordinator
  • Trains, reviews, and oversees existing and new projects assigned to Benefits Coordinator
Qualifications, Skills and Requirements:
  • Strong attention to detail;
  • Creative mindset
  • Technology savy
  • High energy, enthusiastic individual;
  • Must be self-motivated, flexible and disciplined;
  • Ability to work independently as well as in team environment;
  • Ability to multi-task under pressure and tight deadlines
  • Excellent communication skills;
  • Strong organizational skills;
  • Ability to thrive in fast-paced production environment.
Education, Training and Experience:
  • Proficient with Microsoft Office Products
  • Proficient in InDesign, preferred
  • Proficient in Brainshark and/or similar platform, preferred
  • Bachelor's Degree, and 2-5 years of professional experience, communications, PR, or related field;
  • Proven track record in customer service;
  • Experience with Employee Benefits preferred.
  • Experience with reporting and evaluating communication effectiveness;


Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team

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