Payroll Benefits Specialist

2 weeks ago


Charlotte, United States Robert Half Full time

About the Role:

In this role, you will play a vital role in supporting our company's most valuable asset – our people. You will be responsible for ensuring the accuracy and timely processing of payroll for our monthly and bi-weekly cycles. You will also be the point of contact for employee benefits related questions, providing exceptional customer service and ensuring a positive experience.


Responsibilities:

  • Process payroll for monthly and bi-weekly cycles, ensuring all deductions, taxes, and withholdings are accurate and compliant.
  • Audit and reconcile payroll data to identify and resolve discrepancies.
  • Research and resolve payroll issues, including processing and correcting errors in paychecks.
  • Maintain accurate and up-to-date employee payroll records.
  • Coordinate and manage benefit enrollment processes, including open enrollment and new hire onboarding.
  • Answer employee questions regarding benefits plans, eligibility, and claims procedures.
  • Provide clear and concise communication to employees regarding payroll and benefits.
  • Maintain strong working relationships with benefit providers and payroll service providers (ADP experience preferred).
  • Stay up-to-date on relevant payroll and benefits regulations.
  • Assist with other HR related tasks as needed.


Qualifications:

  • Minimum 2 years of experience in payroll processing or a related field.
  • Proven experience with payroll calculations, deductions, and tax withholdings.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and accuracy.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with a Human Resource Information System (HRIS) software, preferably ADP.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to prioritize and manage multiple tasks simultaneously.



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