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Business Development Specialist
2 months ago
At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously.
Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions
Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe.
Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.
Values: Balance, Respect, Integrity, Growth, Grit, Safety
Competitive benefits:
- 401(k)
- Educational Assistance
- Employee Assistance Program (EAP)
- Employee Stock Ownership Program (ESOP)
- Hands On and Virtual Training
- Paid Holidays
- Paid Time Off
- Profit Sharing
POSITION PURPOSE:
The Business Development Specialist is responsible for generating new customers to establish, develop and expand market share and revenue opportunities for the sale of parts, service and rental within assigned territory. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Proactively contact potential customers through cold calls & emails, networking events, etc. to achieve targeted revenue growth through Parts, Service and Rental
- Provide lead generation for new, used and allied equipment, product and services
- Observe experienced Account Managers and Sales Managers to train on procedures, methods and standards that are required for the selling process, to include attending sales and service calls
- Schedule meetings and calls with prospective customers and Account Managers, as necessary
- Secure repeatable and expansive opportunities through a high level of customer satisfaction
- Maintain detailed account profiles within Customer Relationship Management and complete all required paperwork and projections in an accurate and timely manner
- Build and maintain ongoing awareness of new products, services, competitor activities, market data and trends
- Maintain and/or improve existing or former customer relationships
- Analyze company reports related to sales, gross profit, etc.
- Participate in educational improvement opportunities, such as internal sales training, sales and marketing publications, maintaining personal networks, etc.
- Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills
- Perform other related duties as assigned
minimum qualifications
Basic Knowledge & Competencies:
- Excellent customer service, multi-tasking and negotiation skills
- Outstanding verbal and written communication skills
- Ability to assess customer patterns
- Strong attention to detail and high level of accuracy
- Ability to deliver engaging presentations
- Experience with Microsoft Outlook, PowerPoint, Excel and Word
Previous Experience/Education:
- Bachelor's degree or equivalent education preferred
- Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred
- Standing, walking, lifting, twisting and bending on a frequent basis
- Ability to lift up to 40 pounds
- Local travel required