Customer Service Representative

6 days ago


Provo, United States Serenity Healthcare, LLC Full time

Customer Service Representative Customer Care – Fort Worth, TX – Full Time  Life can be extremely difficult to navigate, and many people suffer from depression, anxiety and other mental health challenges. At Serenity, we offer a message of hope and healing to our patients through the incredible cutting-edge technology of TMS and Ketamine. Are you patient and love owning and solving problems? Are you dependable, courageous, full of empathy, and want a career path that is clearly defined and full of purpose? Then becoming a Customer Service Representative at Serenity could be a great fit.   We are seeking professionals that want to be a beacon of hope for people who are suffering from mental health challenges. Your primary responsibility will be taking inbound calls and building trust and rapport with our patients while educating them on our life-saving alternative treatments.     Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.    *Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).  Benefits    Accelerated healthcare career growth – rapid advancement opportunities      Insurance benefits (Medical, Dental, Vision) and 401K     20 days off annually (10 PTO days and 10 Holidays)     Employee access to Serenity’s treatment options   Access to corporate onsite gym, game room and other amenities   Open to full or part time    Responsibilities     Answering patient calls, emails, and questions  Completing new patient intakes to help our patients start their healing journey’s  Ensure compliance with HIPPA regulations and following standards & regulatory requirements  Solving problems and educate patients about TMS and Ketamine     Coordinate with clinics for patient care       Other relevant duties as needed  Qualifications    High School Diploma/ GED      Strong patient first mindset    Previous experience in customer service required    Excellent verbal and written communication, and basic math skills     Well-versed in de-escalation skills and ability to connect with individuals  Passionate about making a difference  About    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.



  • Provo, Utah, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.Key Responsibilities:Assist customers with U-Haul products...


  • Provo, United States Bank of Utah Full time

    We are currently looking for a PT Customer Service Representative/Teller for our located at 3670 N. University Ave. Provo, UT. Hours are Monday - Friday 25 hours. Under the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service...


  • Provo, United States Bank of Utah Full time

    We are currently looking for a PT Customer Service Representative/Teller for our located at 3670 N. University Ave. Provo, UT. Hours are Monday - Friday 25 hours. Under the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service...


  • Provo, Utah, United States Careers Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers...


  • Provo, Utah, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...


  • Provo, Utah, United States After Inc Full time

    {"title": "Customer Service Representative", "description": "About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our Care Team at After Inc. As a key member of our team, you will be responsible for providing exceptional support to individuals and families navigating the funeral and cremation process.Key...


  • Provo, Utah, United States DocuPhase LLC Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at DocuPhase LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients by troubleshooting technical issues, answering questions, and resolving problems in a timely and...


  • Provo, United States U-Haul Full time

    Location: 1380 N State St, Provo, Utah 84604 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Provo, Utah, United States The Boyd Group Full time

    Customer Service Representative Job DescriptionGlass America is a respected leader in the auto glass industry, and we're seeking a skilled Customer Service Representative to join our team. As a key member of our shop operations team, you'll play a vital role in our overall success.What We Offer:A competitive starting wage and comprehensive benefits...


  • Provo, Utah, United States Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Support registrations and renewals by connecting with...


  • Provo, Utah, United States IONOS Inc Full time

    Job Summary:This is a REMOTE position which must be filled with a Utah resident. The MyWebsite Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound interactions. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and...


  • Provo, Utah, United States Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Support customer registrations and renewals through...


  • Provo, United States U-Haul Full time

    Location: 1380 N State St, Provo, Utah 84604 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Provo, Utah, United States Caselle Full time

    Caselle is seeking a skilled professional to join our team as a Customer Service Representative. The ideal candidate will provide exceptional service to our customers, responding to their inquiries and resolving issues in a timely and professional manner.Experience with financial software and bookkeeping or accounting skills are highly desirable.Strong...


  • Provo, United States Brivo Systems LLC Full time

    Customer Service Representative Summary As a Representative with our Customer Service team, you will engage with customers to troubleshoot basic technical issues and provide insights on Brivo's products and services. This remote role works with the second shift team: Monday - Friday, from 11:30 am - 8:00 pm EST. We welcome applications from US-based...


  • Provo, Utah, United States Security Finance Full time

    Unlock Your Potential with Security FinanceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, building strong relationships, and driving business growth.Key Responsibilities:Deliver...


  • Provo, Utah, United States Sportsman's Warehouse Full time

    {"title": "Customer Service and Cashier Role", "subtitle": "Join our team at Sportsman's Warehouse", "content": "About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Cashier Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer...


  • Provo, Utah, United States Zen Payments Full time

    Company OverviewZen Payments is a payment processing company specializing in e-commerce and high-risk businesses. Our mission is to provide transparent, honest, and flexible payment solutions.Job SummaryWe are seeking a Customer Support Representative to handle support for our merchants. The successful candidate will take inbound calls to resolve issues...


  • Provo, Utah, United States The Boyd Group Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our shop operations team, you will play a vital role in ensuring the efficient and effective delivery of our services.Key ResponsibilitiesProvide exceptional customer service through phone, email, and...


  • Provo, Utah, United States IONOS Inc Full time

    Job SummaryThe Inbound Telesales & Retention Representative plays a crucial role in supporting IONOS customers through inbound calls, chats, and emails. Key responsibilities include sales of products and services, responding to account and billing queries, customer retention, and basic technical support.Responsibilities:Resolve customer issues via phone,...