Sales Team Lead

5 months ago

Columbia, United States Palmetto Moon Full time
Job Details

Job Location
Columbiana 015 - Columbia, SC

Position Type
Part Time

Description

Palmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon's focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more.

Position Title: SALES TEAM LEAD

ROLE SUMMARY:

A Sales Team Lead is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered. This position will play a pivotal role in day-to-day operations by providing leadership, guidance, and operational support to the team.

All Sales Team Leads, regardless of specified or assigned Departments of Responsibility, will be accountable for supporting a set of Shared Responsibilities. These responsibilities are specific to the day-to-day job functions and focus on driving sales results.

Duties/Responsibilities:
  1. Sales Performance
    • Assist Store Sales Manager in achieving sales goals and objectives through effective leadership
    • Perform Manager on Duty (MOD) shifts as scheduled to monitor and motivate team
    • Hold self and others to actively participate in sales driving activities (customer engagement, sales contests, learning product knowledge, etc.)
  2. Customer Service
    • Provide exceptional customer service by engaging with every customer, equipping yourself with appropriate product knowledge, answering customer inquiries, and resolving issues
    • Train and coach team to offer expected level of customer service in order to drive sale performance
    • Handling customer complaints professionally, striving to resolve them promptly and satisfactorily
  3. Team Leadership
    • Assist in holding team accountable for performance expectations, specifically during Manager on Duty shifts
    • Motivate and inspire the team to achieve sales targets, deliver excellent customer service, and drive company initiatives
    • Adjust team priorities to meet goals and company/store initiatives
    • Offer on the spot coaching to team members in order to correct actions or offer training
    • Communicate employee concerns to the appropriate leadership within a timely manner
  4. Product Knowledge & Visual Merchandising
    • Remain updated on key sales drives (top styles, hot buys, new product, etc.). Know where to find resources regarding product knowledge for personal use and to train and lead team.
    • Train team members on merchandise features and selling techniques
    • Ensure merchandise is displayed in accordance with visual merchandising standards and company guidelines.
  5. Departments of Responsibilities
    • Clear understanding and strong execution of Shared Responsibilities in conjunction with assigned department of responsibility
    • Willingness and flexibility to perform or change departments of responsibilities as dictated by business needs or as part of personal development
  1. General Leadership Responsibilities
    • Hold self and team to company policies, appropriate addressing behavior according to specific role
    • Drive workplace safety with team including: safe working practices, strong and updated knowledge on emergency procedures, prompt response and reporting to customer/employee accidents, adhering to company policies regarding business scams.
    • Perform opening/closing procedures. Performing accurate safe and register counts; ensure nightly deposits are correct; maintain a secured building outside of working hours; prep team tasks, communication, and zoning as necessary; ensure store is recovered nightly.
    • Drive compliance for local, state, and federal laws including: state specific minor compliance, OSHA safety standards, timekeeping requirements, and more


Qualifications

  • Required Skills/Abilities
  • Previous experience in a retail or sales environment
  • Shown leadership and delegation skills along with proven ability to hold team members accountable
  • Confident, proactive and willingness to take on workplace challenges
  • Ability to multi-task and change priorities as necessary
  • Strong verbal communication, and the ability to convey important information clearly and effectively
  • Quick decision-making and problem-solving abilities, specifically in terms of customer service
  • Ability to read key reporting and learn company POS system with standard training
  • Physical Requirements
  • Ability to bend, twist, stoop, stand for extended periods of time
  • Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations

  • Outside Sales Manager

    4 months ago

    Columbia, United States Sales Focus Full time

    Are you ready to join an innovative, experienced, leading sales organization? We are seeking an Outside Sales Manager to “Manage, Train, and Grow” teams of outside B2B and Residential sales reps in various locations around the country. The Sales Manager will work directly out of our Columbia, MD office. You must be able to work independently while...

  • Outside Sales Manager

    4 weeks ago

    Columbia, United States Sales Focus Full time

    Are you ready to join an innovative, experienced, leading sales organization? We are seeking an Outside Sales Manager to “Manage, Train, and Grow” teams of outside B2B and Residential sales reps in various locations around the country. The Sales Manager will work directly out of our Columbia, MD office. You must be able to work independently while...

  • Sales Team Lead

    4 months ago

    Columbia, United States Palmetto Moon Full time

    Job DetailsJob LocationColumbiana 015 - Columbia, SCPosition TypePart TimeDescriptionPalmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon's focus is on relentless customer service and a premium assortment, with stores carrying...

  • Medical Sales Recruiting | Medical Sales

    3 hours ago

    columbia, United States Medical Sales Recruiting Full time

    Looking for a lucrative career in the medical sales industry? Orthopaedic surgical sales could be for you! 1. Average income more than $180,000 2. Recession Proof 3. Work alongside surgeons in the operating room 4. #1 Professional Sales Career At Medical Sales College we offer 8 and 12-week courses in various orthopedic device specialties. We take...

  • Sales Team Member

    2 days ago

    Columbia, South Carolina, United States dd's Discounts Full time

    About dd's DiscountsWe are a leading retailer with a passion for providing excellent customer service and creating a safe shopping environment.Job OverviewThis is an exciting opportunity to join our sales team as a Sales Team Member at dd's Discounts. As a member of our team, you will be responsible for maintaining a high level of awareness on the sales...

  • Sales Lead

    6 months ago

    Columbia, United States Chico's FAS Part time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience...

  • Sales Lead

    6 months ago

    Columbia, United States Chico's FAS Part time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience...

  • General Manager

    1 day ago

    Columbia, United States Zaxby's Full time

    General Manager - Team Lead at Zaxby's summary: The General Manager at Zaxby's is responsible for leading and developing a high-performing team while executing the company's goals and objectives. They oversee restaurant operations, including staffing, sales growth, and guest experience, ensuring that brand standards are consistently upheld. Additionally,...

  • Retail Sales Representative

    6 months ago

    Columbia, United States Advantage Sales and Marketing, LLC Full time

    Minimum: Maximum: Are you a people person, persuasive, positive and confident?If so, we're now hiring Retail Sales Representatives and looking for people like you! We're a sales-based team seeking sharp, creative people who are comfortable calling on customers in your assigned territory, speaking with decision makers, and generating sales. You will make sure...

  • Sales Team Member

    4 days ago

    Columbia, Maryland, United States Hand & Stone - FGG Spas Full time

    Job OverviewHand & Stone - FGG Spas is seeking a talented Sales Associate to join our front desk team at our Columbia, MD location. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products and services, and achieving sales goals.

  • Retail Team Lead

    5 days ago

    Columbia, Maryland, United States Gap Inc. Full time

    About Old NavyWe're a fashion brand that's all about making style accessible to everyone. Our mission is to democratize fashion and make shopping fun again.Role OverviewIn this role, you'll support our store leadership team by performing functional tasks as assigned. You'll act as a role model to employees, supporting selling behaviors and the execution of...

  • Applied Service Sales Team Leader

    4 weeks ago

    Columbia, United States Havtech Full time

    Applied Service Sales Team Leader The successful Applied Service Sales Team Leader is responsible for achieving revenue and margin goals and driving profitable growth by successfully acquiring maintenance agreements, quoted service projects and quoted repairs. In addition, this individual will secure building automation projects, turnkey projects and...

  • Applied Service Sales Team Leader

    4 weeks ago

    Columbia, United States Havtech Full time

    Applied Service Sales Team Leader The successful Applied Service Sales Team Leader is responsible for achieving revenue and margin goals and driving profitable growth by successfully acquiring maintenance agreements, quoted service projects and quoted repairs. In addition, this individual will secure building automation projects, turnkey projects and...

  • Retail Sales Team Member

    6 days ago

    Columbia, Maryland, United States Old Navy Full time

    Old Navy - Seasonal Retail OpportunityAre you passionate about fashion and delivering exceptional customer service? Do you have a flair for sales and enjoy working in a fast-paced environment?We are seeking a dynamic and motivated Seasonal Retail Sales Associate to join our team at Old Navy. As a key member of our sales floor, you will be responsible for...

  • Retail Sales Team Member

    2 days ago

    Columbia, Maryland, United States Forever 21 Full time

    About Forever 21Fashion-forward and trend-driven, Forever 21 is a fast-paced retail environment that requires a sales professional who can deliver an exceptional customer experience. As a Retail Sales Team Member at Forever 21, you will be responsible for driving sales growth by providing outstanding customer service, maintaining a visually appealing store...

  • Sales Team Member

    4 weeks ago

    Columbia, Missouri, United States American Freight Furniture Full time

    Key Responsibilities:As a Retail Sales Associate at American Freight, you will be responsible for identifying customer needs and providing solutions using approved selling practices. You must consistently meet associate performance standards and maintain current knowledge of merchandise lines.Skills and Knowledge:Excellent communication and problem-solving...

  • Retail Sales Team Member

    1 day ago

    Columbia, Missouri, United States Firestone Full time

    **Job Title:** Retail SalespersonAt Firestone, we are seeking a skilled Retail Salesperson to join our team. As a key member of our sales staff, you will be responsible for providing exceptional customer service and driving sales growth.**Key Responsibilities:Build strong relationships with customers to understand their needs and preferences.Effectively...

  • Sales Lead

    6 months ago

    Columbia, United States Chico's FAS Part time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...

  • Lead Sales and Operations Manager for Central Missouri

    6 days ago

    Columbia, Missouri, United States Independent Electric Machinery Company Full time

    About UsEstablished in Kansas City, KS, Independent Electric Machinery Company is a century-old family-owned business with a strong presence in electric motor repair, testing, and sales. We cater to various industries with our expertise in hoists, cranes, welders, generators, and more.Your RoleWe're seeking an experienced Lead Sales and Operations Manager to...

  • Office Lead

    1 month ago

    Columbia, United States American Signature Furniture Full time

    Description At Value City Furniture and American Signature Furniture we are making furniture shopping easy! We believe that everyone has the right to a well furnished life. Furniture shopping can be stressful. Our job is to build trust, understand our customer's needs and assist them in finding the perfect piece for their home. Everyone has the opportunity...