Patient Advocate/Hospitality Assistant
4 months ago
About Hospitality Health ERHospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed. If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today We are looking to fill positions immediately OverviewA freestanding ER in Longview, TX is seeking a Patient Advocate/Hospitality Assistant to join their team. The Patient Advocate/Hospitality Assistant will strive to provide proficient, competent care while maintaining the patient's sense of comfort and dignity.Responsibilities for the Patient Advocate/Hospitality AssistantCreating and maintaining a patient centered focus by engaging in a positive working relationship with all patients, visitors, and staff of the facility.Prioritizing patient needs throughout the duration of their stay to include answering questions and concerns; resolving any issues that may arise; running errands and providing meals.Engaging with all patients, visitors and staff and providing a warm welcome; prepare and deliver refreshments.Overseeing the organizing, planning and prioritization of workflow within the Hospitality Department.Adhering to the mission and goals of Hospitality Health ER.Planning daily tasks for the Hospitality Department; anticipating the facility and patient needs and volume to complete tasks timely and best offer the HHER experience.Completing administrative tasks; must document and use logs appropriately such as the Van Usage Log and Credit Card Log and must supply receipts/invoices and properly document usage related to HHER funds and resources.Accountable to the Staff Registered Nurse, the Supervisor, Patient Care Manager, and Director of Nurses.Acting as lead on shift with Hospitality Assistant; incomplete tasks of the Hospitality Assistant will be the responsibility of the Hospitality Assistant.Participating in marketing events throughout the community.Requirements and Qualifications for the Patient Advocate/Hospitality AssistantCustomer service experience: demonstrated ability in customer service practice related to direct patient care in a high volume, high stress environment.Understanding clinical care and privacy.Current driver's license with no restrictions.Ability to work effectively with patients, staff, and physicians.Flexibility to meet scheduling demands of department.Ability to read, speak, and write the English language.Demonstrated competency of Physical Assessment within 90 days, as evaluated by Supervisor/Hospitality Manager.Highschool Diploma or GED.Previous customer service experience, direct patient care preferred.Pay & Benefits Night shift differential401K with company match Additional benefits for full-time employeesJob description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.
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Patient Experience Coordinator
4 weeks ago
Longview, Texas, United States Hospitality Health ER Full timeHospitality Health ER is seeking a Patient Experience Technician to provide proficient, competent care while maintaining the patient's sense of comfort and dignity.Responsibilities:Help patients feel comfortable and at ease prior to discharge.Assist with deescalating patient complaints in person and over the phone.Help call in medication for patients as...
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Hospitality Runner/Barista
2 months ago
Longview, United States Hospitality Health ER Full timeAbout Hospitality Health ER Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where...
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Marketing Coordinator
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Longview, Texas, United States Hospitality Health ER Full timeAbout Hospitality Health ERWe are a freestanding ER in Longview, TX, dedicated to providing exceptional patient care and hospitality.We strive to create a positive working environment, where our staff can thrive and make a difference in the lives of our patients.We are seeking a Marketing Coordinator to join our team, who will be responsible for creating and...
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LVN Patient Care Manager Assistant
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Longview, United States LHC Group Full timeSummary We are hiring for a full-time Patient Care Manager Assistant (LVN) in Longview. At CHRISTUS Good Shepherd HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all...
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Assistant Kitchen Manager
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Assistant Kitchen Manager
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Respiratory Therapist
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Certified Nursing Assistant
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Hospital Housekeeper
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Longview, United States Xanitos Full timeXanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service. The...
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Health Unit Coordinator
2 months ago
Longview, United States Hospitality Health ER Full timeAbout Hospitality Health ER Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong...
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Health Unit Coordinator
1 month ago
Longview, Texas, United States Hospitality Health ER Full timeAbout Hospitality Health ERHospitality Health ER is a freestanding emergency room in Longview, TX, that provides exceptional care to patients with a personal touch. Our team is dedicated to delivering first-class service and creating a welcoming environment for everyone who enters our facility.Job SummaryWe are seeking a Health Unit Coordinator to join our...
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Respiratory Therapist
4 months ago
Longview, United States Hospitality Health ER Full timeAbout Hospitality Health ER Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where...
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Guest Advocate
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Longview, United States Target Full timeTarget - 3092 N Eastman Rd [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...
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Hospital Housekeeper
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Longview, United States Xanitos Full timeXanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service. The...
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Registered Nurse
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Longview, Texas, United States Hospitality Health ER Full timeJob Title: Registered Nurse - Emergency DepartmentHospitality Health ER is a freestanding ER in Longview, TX that provides exceptional care to all patients. We pride ourselves on providing a strong team environment where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.We are seeking a Registered...
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Registered Nurse
5 months ago
Longview, United States Hospitality Health ER Full timeAbout Hospitality Health ER Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where...
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Registered Nurse
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Radiologic Technologist
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Preventative Maintenance Tech
1 month ago
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Environmental Services Technician
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Longview, United States Hospitality Health ER Full timeAbout Hospitality Health ER Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where...
