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Operations Project Manager

2 months ago

Coppell, United States Care Now Full time

Description

Introduction

Do you have the career opportunities as a Operations Project Manager you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Operations Project Manager where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise

Job Summary and Qualifications

GENERAL SUMMARY OF DUTIES:

Responsible for the supporting operational excellence in the DFW market of the Urgent Care Service line ensuring that strategic and operational goals of the company are met and that patients and their families receive value during their visits to UC centers. In addition, single point of accountability for the delivery of market projects to meet objectives; manages the day-to-day activities of assigned market projects; ensures the quality of the teams work; manages market projects of varying complexity

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Builds strategic alliances outside the organization to create business opportunities and execute business strategies.
  • Ensures synergies among people, process, and strategies to drive execution of business objectives.
  • Develops an organizational culture that leads to ongoing excellence and effective growth of the business while maintaining the highest integrity.
  • Ensures proper alignment with our physician and provider partners and corporate clients.
  • Builds strong employee engagement and improves staff retention.
  • Participates in the successful development and timely opening of new clinic locations.
  • Ensures Business Continuity in the assigned market/division for moderate complexity projects.
  • Strengthens organizational infrastructure and develops leadership pipeline to support future growth of capabilities within a market/division.
  • Clearly communicates HCA, PSG and UC Service Line Mission and Values.
  • Assures each UC market and clinic is in full compliance with HCA and PSG policies, regulations and legal requirements including ethics requirements and expectations.

Project Structuring:

  • Managing and communicating a clear vision of moderate complexity market projects objectives, and motivating the team members
  • Understanding and communicating the definition of completion criteria (what constitutes done)
  • Organizing the activities into manageable work packages for market and facility team members and determining an effective approach to completing the work
  • Resource coordination for corporate or market urgent care services deployments

Project Planning:

  • Ensuring that appropriate timing, resources, and sequencing of the work efforts are aligned to produce the desired result within a given period of time
  • Support Division COO in scheduling and prioritizing workload given resource constraints.
  • Managing relationships to accomplish the activities
  • Manage market and service line deployment project schedules to minimize intra-project resource conflict and facility activity conflict for moderate level complexity projects
  • Communication of market project schedule updates back to service line stakeholders and business partners

Project Management, Controlling & Reporting Status:

  • Maintaining assertiveness to achieve goals as quickly as possible
  • Monitoring project activities and reporting on status utilizing HCA standard reporting processes and tools
  • Identifying potential scope changes
  • Reviewing quality of work and managing integration of team members work
  • Identifying and managing risks and issues
  • Coaching those working on activities to clarify assignments and deliverables Project Close:
  • Documenting and analyzing lessons learned and sharing with others
  • Validating the completion of project documentation and relevant knowledge bases
  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement

KNOWLEDGE, SKILLS & ABILITIES

  • Organization - proactively prioritizes needs and effectively manages resources
  • Communication - communicates clearly and concisely
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required

EDUCATION

  • Bachelors degree required

EXPERIENCE

  • In depth and up to date knowledge of healthcare administration typically acquired through the completion of a Bachelors degree, preferably a Masters degree, in a business or healthcare related discipline.
  • Must possess at least one to three years practice/healthcare management experience. Experience in Urgent Care or Ambulatory Care setting is preferred.
  • Must possess at least three to five years practice/healthcare relevant experience. Experience in Urgent Care or Ambulatory Care setting is preferred.
  • Must possess a current working knowledge of accrediting organizations, state and federal guidelines, regulations and standards
  • Must demonstrate expertise in negotiation, strategic planning, leading change, possess strong communication skills, business and financial acumen, negotiation skills and exhibit a focus on the patient experience.
  • Must be highly skilled in building relationships with providers and employees. Serves as a mentor to the leadership team and works to build organizational talent through talent assessment and leadership development.

CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Operations Project Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.