Patient Service Rep

3 weeks ago


Rogers, United States Mercy Full time

Front Desk- Full Time, 40hrs

Monday-Friday 8am-5:00pm

Mercy Clinic Cardiovascular Surgery - Physician Plaza

2708 S Rife Medical Ln., Rogers, AR

Key Benefits:

  • Tuition reimbursement up to $2,000 for continuing education
  • Health/Dental/Vision available after day one
  • Annual contribution of $100 per month to eligible dependent care FSA
  • Paid parental leave for new parents
  • 401K with employer match
  • Paid PTO for volunteering
  • Competitive salary
  • Future career growth
Overview:

The Patient Service Representative greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry/processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned.

Qualifications:

Patient Service Representative
  • Education: High school diploma or equivalent
  • Experience Preferred: None
  • New hire must attend Clinic Core Front Desk Training through Clinical Education.
    All new hires are hired into this role.
Advanced Patient Service Representative
  • Education: High school diploma or equivalent
  • Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.


What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
  • Patient Service Rep

    3 weeks ago


    Rogers, United States Mercy Full time

    Overview: Patient Service Rep - Front Desk M-F, Full Time- 40/hrs Mercy Clinic Primary Care - Rogers W Walnut Rogers, AR Overview: The Patient Service Representative greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides...

  • Guest Service Rep

    3 months ago


    Rogers, United States Raymond Management Full time

    ** Guest Service Rep** **Job Category****:** Front Desk **Requisition Number****:** GUEST02099 Showing 1 location **Job Details** **Description** We are seeking an engaging individual with strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last teammate our guests interact with....


  • Rogers, United States Raymond Management Full time

    ** Guest Service Rep Audit** **Job Category****:** Front Desk **Requisition Number****:** GUEST02294 Showing 1 location **Job Details** **Description** **Who we are:** We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an...


  • Rogers, Arkansas, United States Mercy Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy Clinic Gastroenterology in Rogers, AR. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesPatient Scheduling: Greet...

  • Guest Service Rep

    1 month ago


    Rogers, Arkansas, United States Country Inn & Suites by Radisson, Bentonville South Full time

    Team Member Responsibilities: Positive attitude while focusing on providing an Exceptional Guest Experience at all times. Greets and engages the Guest. Determines a guest reservation and assigns rooms, verifies payment and issues room keys. Follow up and follow through on all aspects of the hotel. Presents options and alternatives to guests and offers...

  • Customer Service Rep

    1 month ago


    Rogers, United States Performance Food Group Full time

    We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of...

  • Guest Service Rep

    1 month ago


    Rogers, United States Country Inn & Suites by Radisson, Bentonville South Full time

    Team Member Responsibilities: • Positive attitude while focusing on providing an Exceptional Guest Experience at all times.• Greets and engages the Guest. Determines a guest reservation and assigns rooms, verifies payment and issues room keys.• Follow up and follow through on all aspects of the hotel.• Presents options and alternatives to guests and...


  • Rogers City, United States McLaren Health Management Grp Full time

    Position Summary :  Responsible for the day-to-day operation of the Patient Service Center which includes but is not limited to opening and closing the service center, registering patients, ordering patient tests, collecting, handling, processing, and transporting specimens. Essential Functions and Responsibilities: 1. Performs proper specimen...


  • Rogers, Arkansas, United States Mercy Full time

    Position Overview:This role is designed for current Nursing Students who have successfully completed the Fundamentals of Nursing course. We seek dedicated individuals eager to collaborate closely with our nursing staff, gaining invaluable hands-on experience within a hospital setting while pursuing their nursing education.About Mercy:Our mission is...


  • Rogers, Arkansas, United States Care IV Home Health Full time

    Private Duty Nurses RN / LPNJoin Our Team at Care IV Home Health:We are currently seeking dedicated Private Duty Nurses, both Registered Nurses (RN) and Licensed Practical Nurses (LPN), to provide exceptional care in a one-on-one setting.Flexible Work Schedule:Enjoy the freedom of flexible scheduling, allowing you to choose how many shifts you wish to work,...


  • Rogers, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Rogers, Arkansas, United States Northwest Health Physicians' Specialty Hospital Full time

    Are you dedicated to providing exceptional patient care? If so, we invite you to consider a position with us at Northwest Health - Physicians' Specialty Hospital.Our team is committed to delivering outstanding medical services while fostering a collaborative environment.This role is a full-time position with day shifts consisting of 12-hour work periods. We...

  • RN Care Manager, FT

    5 days ago


    Rogers, Arkansas, United States Mercy Full time

    About the RoleThe RN Care Manager II - IPCM is a key member of the interdisciplinary team, responsible for assessing, planning, advocating, and coordinating patient care from admission to discharge. This role involves evaluating patients' health needs, developing individualized care plans, and coordinating services to optimize health outcomes.Key...


  • Rogers, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Rogers, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Rogers, Minnesota, United States Performance Foodservice Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Delivery Support Specialist to join our team at Performance Foodservice. As a key member of our delivery team, you will play a critical role in ensuring the safe and timely delivery of products to our customers.Key Responsibilities:Assist drivers in the safe and accurate delivery of products...


  • Rogers, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Rogers, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Rogers, United States Mercy Full time

    We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...


  • Rogers, Arkansas, United States Mercy Full time

    Position Overview:The Healthcare Customer Service Representative plays a vital role in welcoming, guiding, and scheduling patients and visitors. This position encompasses a variety of administrative tasks to support physicians and clinic personnel. Responsibilities include retrieving patient and insurance information, providing necessary forms for tests or...