Patient Services Specialist 3
4 months ago
**JOB SUMMARY**The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position handles more complex tasks and escalations, assists the supervisor in training staff, and serves as a backup supervisor in his or her absence.**ESSENTIAL FUNCTIONS OF THE ROLE**Assists in the hiring process and serves as a peer interviewer.Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.Serves as an expert in handling more complex tasks and responding to escalated issues.Participates in process improvements initiatives. Facilitates or leads team meetings. Attends huddles, tracks metrics and maintains huddle boards.Mentors and trains staff in processes and procedures.Provides training on applications, website and other resource access.Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.Serves as backup to supervisor in his or her absence, as required. Assists the supervisor in managing schedules, assigning employees tasks and following up on work results.Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor.Performs quality assurance audits.Orders supplies as requested.**KEY SUCCESS FACTORS**Excellent listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences.Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.Knowledge of patient registration procedures and documentation.Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process.Skilled in the use of personal computers and related software applications.Skilled in preparing and maintaining patient records.Ability to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment.Ability to mentor and train staff.**BENEFITS**Our competitive benefits package includes the following- Immediate eligibility for health and welfare benefits- 401(k) savings plan with dollar-for-dollar match up to 5%- Tuition Reimbursement- PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level**QUALIFICATIONS**- EDUCATION - H.S. Diploma/GED Equivalent- EXPERIENCE - 2 Years of ExperienceAs a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Patient Services Specialist 3
1 month ago
Plano, United States Baylor Scott & White Health Full timeThe Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level Patient Services, Specialist, Patient, Healthcare, Supervisor
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Patient Services Specialist 2
11 hours ago
Plano, United States Baylor Scott & White Health Full time**JOB SUMMARY**The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring...
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Patient Care Specialist
2 weeks ago
Plano, Texas, United States Children's Health Full timeJob Title: Patient Care SpecialistJob Type: On-SiteChildren's Health is a leading pediatric healthcare provider dedicated to delivering exceptional care to children and families. As a Patient Care Specialist, you will play a vital role in supporting our nursing team in providing high-quality patient care.Our mission is to Make Life Better for Children, and...
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Patient Access Specialist
4 weeks ago
Plano, Texas, United States Children's Health Full timeWhy Children's Health?We're dedicated to making a difference in the lives of children and families. Our mission is to provide exceptional patient care and create a positive experience for everyone who walks through our doors.As a Patient Access Specialist, you'll play a critical role in ensuring that our patients receive the best possible care. You'll be...
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Patient Services Specialist 2
1 month ago
Plano, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Patient Services Specialist 2 plays a vital role in ensuring high-quality, patient-centered care in a physician office, clinic, or other operational area. This position requires excellent communication and interpersonal skills to provide administrative support to patients and staff.Key ResponsibilitiesAssist patients with check-in, check-out,...
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Patient Service Coordinator
2 weeks ago
Plano, Texas, United States Baylor Scott & White Institute for Rehabilitation Full timeJob Title: Patient Service SpecialistBaylor Scott & White Institute for Rehabilitation is seeking a highly organized and detail-oriented Patient Service Specialist to join our team.Job Summary:The Patient Service Specialist will be responsible for providing exceptional customer service to patients, families, and healthcare providers. This role will involve...
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Physical Therapist
2 weeks ago
Plano, Texas, United States Theracare Services, LLC Full timeJob SummaryTheracare Services, LLC is seeking a skilled Physical Therapist to join our team. As a Physical Therapist - Patient Care Specialist, you will be responsible for providing high-quality patient care and developing individualized treatment plans to promote optimal recovery and rehabilitation.Key ResponsibilitiesConduct comprehensive assessments of...
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Patient Services Specialist 2
4 weeks ago
Plano, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Patient Services Specialist 2 plays a vital role in ensuring high-quality, patient-centered care in a physician office, clinic, or other operational area. This position provides administrative support to patients, ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesAssist patients with check-in, check-out, scheduling,...
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Patient Services Specialist 2
2 weeks ago
Plano, United States Baylor Scott & White Health Full time**JOB SUMMARY**The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring...
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Patient Service Specialist
1 week ago
Plano, United States Select Medical Full timeWe are looking for someone that is organized, detail oriented, flexible and able to work well with others or independently. Someone who can provide outstanding customer service and get things done. We process referrals, schedule patients, complete th Patient, Medical, Specialist, Office, Service, Customer Service, Healthcare
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Patient Services Specialist 2
3 weeks ago
Plano, United States Baylor Scott & White Health Full time**JOB SUMMARY** The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring...
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Patient Service Specialist
1 month ago
Plano, United States Baylor Scott & White Institute for Rehabilitation Full timeOverview: Baylor Scott & White Institute for Rehabilitation Location: Plano Alliance, TX Patient Service Specialist (PSS) Hours: vary between Monday - Friday 7am - 7pm Full Time Compensation depends upon candidates years of experience and internal equity. This is an entry-level position. Starting salary: $18 per hour based off experience Benefits of...
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Phlebotomist Patient Services Representative
1 week ago
Plano, United States Global Technical Talent Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 3+ MonthsLocation: Plano, TXWork Type: Onsite, Monday - Friday 7:30 am - 4:30 pmJoin Our Healthcare TeamAre you a skilled and experienced phlebotomist looking for a challenging and rewarding role? We're seeking a Phlebotomist Patient Services Representative to join our team and provide...
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Patient Access Specialist
3 months ago
Plano, United States The LaSalle Group Full timeLaSalle Network has partnered with a healthcare provider in Plano, TX searching for an entry-level Patient Access Specialist to join their team. As a Patient Access Specialist, you will play a vital role in ensuring seamless patient experiences by facilitating the registration process, verifying insurance information and coordinating patient appointments....
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Phlebotomist Patient Services Representative
3 days ago
Plano, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 3+ MonthsLocation: Plano, TXWork Type: Onsite, Monday - Friday 7:30 am - 4:30 pmJoin Our Healthcare TeamAre you a skilled and experienced phlebotomist looking for a challenging and rewarding role? We're seeking a Phlebotomist Patient Services Representative to join our team and provide...
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Plano, United States Baylor Scott & White Healthcare Full timeJOB SUMMARY The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior...
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Plano, United States Baylor Scott & White Healthcare Full timeJOB SUMMARY The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior...
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Phlebotomist Patient Services Representative
7 days ago
Plano, United States Global Technical Talent Full timeJob Title: Phlebotomist Patient Services Representative Contract Duration: 3+ Months Location: Plano, TX Work Type: Onsite, Monday - Friday 7:30 am - 4:30 pm Join Our Healthcare Team Are you a skilled and experienced phlebotomist looking for a challenging and rewarding role? We're seeking a Phlebotomist Patient Services Representative to join our team and...
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Patient Account Support Specialist
4 weeks ago
Plano, Texas, United States Addison Group Full timeJob Title: Patient Account Support SpecialistWe are seeking a highly skilled Patient Account Support Specialist to join our team at Addison Group. As a Patient Account Support Specialist, you will play a critical role in ensuring the smooth operation of our revenue cycle process.Key Responsibilities:Transfer patient balances from one system to a third-party...
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Patient Service Representative
2 weeks ago
Plano, Texas, United States Baylor Scott & White Institute for Rehabilitation Full timeOverview:Baylor Scott & White Institute for Rehabilitation is seeking a skilled Patient Service Specialist to join our team at the Plano Alliance location.This is an entry-level position with a starting salary of $18 per hour based on experience.The ideal candidate will be proactive, a serving team member, and collaborator who can provide outstanding...
