Phlebotomist Patient Services Representative

4 weeks ago

Plano, United States Global Technical Talent Full time
Job Title: Phlebotomist Patient Services Representative
Contract Duration: 3+ Months
Location: Plano, TX
Work Type: Onsite, Monday - Friday 7:30 am - 4:30 pm

Join Our Healthcare Team

Are you a skilled and experienced phlebotomist looking for a challenging and rewarding role? We're seeking a Phlebotomist Patient Services Representative to join our team and provide exceptional patient care.

What You'll Do:

As a Patient Services Representative II, you'll be responsible for:
  • Providing phlebotomy services: Drawing quality blood samples from patients, preparing specimens for lab testing, and creating a positive and reassuring atmosphere.
  • Ensuring accuracy: Verifying patient demographic information and initials to ensure accurate labeling of blood specimens.
  • Maintaining operational excellence: Ensuring that daily activities are completed accurately and on time, while demonstrating leadership behaviors and a commitment to process excellence.
  • Demonstrating organizational commitment: Promoting a positive image of our organization to patients, clients, employees, and the public.
  • Adhering to policies and procedures: Following company dress code, employee health and safety guidelines, and Everyday Excellence Guiding Principles.
  • Making informed decisions: Making decisions based on established procedures and exercising good judgment.
  • Traveling and working flexible hours: Being available to work at multiple locations, including Patient Service Centers and In-Office Phlebotomy locations, with minimal notice.
  • Handling multiple priorities: Managing multiple priorities in a high-volume setting.
  • Demonstrating exceptional customer focus: Communicating openly and transparently, embracing change, and having knowledge of our business.
Required Qualifications:
  • High school diploma or equivalent.
  • Medical training as a medical assistant or paramedic is preferred.
  • Phlebotomy certification is preferred (required in California, Nevada, and Washington).
  • Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Minimum 2 years of experience in a Patient Service Center environment preferred.
  • Customer service experience in a retail or service environment is preferred.
  • Proficiency in keyboard/data entry.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal supervision.
  • Excellent phlebotomy skills, including pediatric and geriatric.
  • Flexibility and availability to work weekends, holidays, on-call, and overtime.
  • Reliable transportation, valid driver's license, and clean driving record.


Benefits:
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About The Company:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

Join our team and make a difference in patient care

Keywords: Patient Services Representative, Phlebotomist, Healthcare, Patient Care, Medical Assistant, Paramedic, Healthcare Technician, Blood Draw, Laboratory, Clinical, Medical, Healthcare Jobs, Health Care, Phlebotomy Technician, Phlebotomy Specialist, Healthcare Assistant, Medical Receptionist

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