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Patient Service Coordinator

2 months ago

Frederick, United States Medstar Full time

Job Summary:

MedStar Health is looking for a Patient Service Coordinator to join our team in Frederick , MD

As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the ""Healthiest Maryland Businesses"". Apply today and learn how MedStar Health can be your next great career move

Primary Duties:

  • Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
  • The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.
  • Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information.
  • Coordinates efficient patient flow through the practice or hospitalize department assigned.
  • Supports organization initiatives related to new technology , clinical programs and improving the patient experience.
Qualifications:
  • 6 months - 1 year of providing high quality customer service required , preferably in a health care setting.
  • Working knowledge of IDX/GE centricity business preferred.
  • High School Diploma or GED.
  • CPR Certification