Patient Service Representative

3 months ago


Frederick, United States Community Radiology Associates Full time

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.


Pay Range:
USD $18.00 - USD $24.00 /per hour

Shift:
Weekends

Shift Variations:
Saturdays 7:00am - 3:00pm

  • Frederick, Maryland, United States Community Radiology Associates Full time

    Job Title: Patient Service RepresentativeAt Community Radiology Associates, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing exceptional service and support to ensure a positive experience.Key...


  • Frederick, Maryland, United States CIP Crestwood Imaging Full time

    Job SummaryCIP Crestwood Imaging is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional service and ensuring a positive experience.Key ResponsibilitiesRegister patients in a friendly and service-oriented...


  • Frederick, United States US Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...


  • Frederick, United States US Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...


  • Frederick, United States US Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...


  • Frederick, United States RadNet Full time

    Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a...


  • Prince Frederick, Maryland, United States ZOLL LifeVest Full time

    Job OpportunityWe are seeking a skilled Patient Service Representative to join our team at ZOLL LifeVest. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable cardioverter defibrillator that provides protection against sudden cardiac arrest.Key Responsibilities:Train patients...


  • Frederick, Colorado, United States CommonSpirit Health Mountain Region Full time

    Job Title: Patient Access RepresentativeCommonSpirit Health Mountain Region is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by providing exceptional customer service and ensuring that all necessary information is collected and...


  • Frederick, Colorado, United States CommonSpirit Health Mountain Region Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at CommonSpirit Health Mountain Region. As a Patient Access Representative, you will play a critical role in ensuring a positive experience for our patients and their families.Key Responsibilities:Register patients and...


  • Frederick, Maryland, United States Frederick Primary Care Associates Full time

    Job Title: Patient Services CoordinatorWe are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Frederick Primary Care Associates. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our office and providing exceptional patient care.Job Summary:The Patient...


  • Frederick, Colorado, United States CommonSpirit Health Mountain Region Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at CommonSpirit Health Mountain Region. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key Responsibilities:Register patients...


  • Frederick, Maryland, United States FYZICAL Therapy and Balance Centers Full time

    Job SummaryFYZICAL Therapy and Balance Centers is seeking a highly organized and detail-oriented Customer Service Representative to join our team in Frederick, MD. As the first point of contact for our patients, you will play a critical role in ensuring a positive and seamless experience for our clients.Key ResponsibilitiesManage patient scheduling and...


  • Frederick, United States Tuckers Air Conditioning, Heating & Plumbing Full time

    Tuckers Air Conditioning, Heating & Plumbing of Frederick, MD is looking to hire a full-time customer service representative. Are you a customer service professional who loves working with people but is ready to have your evenings and weekends free? Would you like to work for an established but growing local HVAC company in an essential industry where you...


  • Frederick, United States National Park Service Full time

    JOB SUMMARY: This position serves as a Construction Control Representative in any organizational unit within the National Park Service (NPS). The primary purpose of this position is to perform work involving the management and control of a variety of design, construction, stabilization, repair, restoration, and accessibility projects. Open to the first 100...


  • Frederick, Maryland, United States Wash Lube Repair Full time

    Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for processing payments, cleaning, and other administrative duties. You will also be expected to...


  • Frederick, United States Ultimate Staffing Full time

    Market Research Screening Specialist. Temp to hire opportunity. Located in Ijamsville (Frederick County)In office, no remote work offered. Monday-Friday 9:00 am-5:00 pm with a 30 minute paid lunch break. Description:Conduct outbound calls to indi Customer Service Representative, Customer Service, Business Operations, Representative, Retail, Staffing


  • Frederick, Maryland, United States Navistar Direct Marketing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...


  • Frederick, Maryland, United States Western Branch Diesel Full time

    Customer Service RepresentativeWe are seeking a highly organized and customer-focused individual to join our service team as a Customer Service Representative. This role will provide administrative assistance to support the team and ensure seamless communication with customers and technicians.Key Responsibilities:Provide administrative support to the service...


  • Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a dynamic and customer-focused Bilingual Spanish Customer Service Representative to join our team in Frederick, PA.Job Summary:Kathy Schultze State Farm is a well-established agency committed to providing exceptional service and insurance solutions to our diverse community. As a Customer Relations...


  • Frederick, Maryland, United States Wash Lube Repair Full time

    Customer Service RepresentativeWe're seeking a detail-oriented and task-oriented individual to join our team as a Customer Service Representative at Wash Lube Repair. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing payments, and maintaining a clean and safe work...