Operations Manager, Carrier Operations

2 weeks ago


Chicago, United States SageSure Full time

Overview:If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leading Managing General Underwriter in catastrophe-exposed property insurance, is seeking an Operations Manager to drive scalability, establish efficient operational processes and enhance productivity for our carrier partners and the Carrier Operations teamActing as a main point of contact for our carrier partners, this positionrequires strong relationship management skills, and someone that is highly motivated to leverage their operations and project management abilities to provide best-in-class service and optimize the working relationships between SageSure and its carrier partners.The Carrier Operations team sits within the Office of the CEO is one of the most agile at SageSure. The team operates at the highest levels within the organization and regularly works with the C-Suite and other Senior Leaders internally and externally to foster strong operational partnerships, and responsible management of our carrier portfolios. This role offers the opportunity to make a meaningful impact across multiple departments at SageSure as we continue our rapid growth.What you'd be doing: Act as primary day-to-day operational contact for each of SageSure's carrier partnersOwn the intake, triage, and coordination of cross-functional requests across all aspects of SageSure's carrier relationships (e.g. Finance, Product Development & Implementation, Business Intelligence, Data Management, etc.)Develop operational KPIs/Carrier Health Scorecards and regularly report on results to SageSure leadershipCraft and implement strategic initiatives to streamline operations and improve carrier operational healthMonitor the pipeline of Insurance Product updates and brief our carrier partners on relevant changesEnsure successful execution of key underwriting/portfolio profitability initiatives (e.g. rate & guideline changes, exposure management efforts, etc.)Drive adherence to contractual obligations across the businessCoordinate delivery of statutory/regulatory reporting and data calls, ensuring data is accurate and delivered on timeMaintain schedule of statutory/regulatory reporting obligations as well as internal and external audits to ensure all are appropriately prioritized and delivered per prescribed deadlinesBuild repository of operating procedures and reference materials for the Carrier Operations teamWe're looking for someone who has:Bachelor's degree in Business Administration, Operations Management, Finance, Accounting or other a related fieldMinimum of 5 years of experience working in insurance operations, ideally within homeowners insurance spaceExtremely strong communication and interpersonal skillsProven track record of successful cross-functional project managementPrior experience building and managing scalable processesStrong presentation skills and comfort engaging with executive audiencesAbility to draft detailed business requirements and comprehensive project plansHigh level of proficiency with Excel, PowerPointAbility to coach and develop individuals around themPropensity for making data based decisionsA keen eye for detail and obsession with precisionExcellent organizational and time management skillsHighly preferred candidates also have:MBARelevant insurance designations such as CPCU, ARe, ARM, AINS, etc.Project Management Professional CertificationProficiency with SQL, Alteryx, Domo, PowerBIProficiency with Smartsheet, JiraKnowledge of insurance carrier regulatory requirements and industry best practicesAbout SageSure:As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.We have more than 600 employees working remotely or hybrid in one of our eight offices-Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT-who are tackling the industry's toughest challenges. We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team Visit sagesure.com/careers to find a position for you.



  • Chicago, Illinois, United States SageSure Full time

    About the RoleSageSure is seeking an experienced Operations Manager to drive scalability, establish efficient operational processes, and enhance productivity for our carrier partners and the Carrier Operations team.This role requires strong relationship management skills, and someone who is highly motivated to leverage their operations and project management...


  • Chicago, Illinois, United States SageSure Full time

    Job SummaryWe are seeking an Operations Analyst to support our carrier partners and internal stakeholders across all aspects of our carrier relationships. As a direct point of contact for our carrier partners, this position requires someone who is attentive, communicative, and highly motivated to create a best-in-class working experience between SageSure and...


  • Chicago, Illinois, United States SageSure Full time

    Job SummaryWe are seeking an experienced Operations Analyst to support our Carrier Operations team at SageSure. As a key member of our team, you will be responsible for facilitating cross-functional coordination, developing intimate familiarity with our insurance products, and communicating relevant changes to our carrier partners.Key ResponsibilitiesAct as...

  • Operations Manager

    2 months ago


    Chicago, United States Central Transport Full time

    Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have...

  • Operations Manager

    4 weeks ago


    Chicago, Illinois, United States Central Transport Full time

    Operations Supervisor Job DescriptionCentral Transport LLC is a leading LTL carrier with a strong presence in the industry. We pride ourselves on our commitment to excellence and our ability to develop opportunities for our employees.Key Responsibilities:Oversee outbound and inbound operations at the terminal dockManage forklift traffic and ensure proper...

  • Carrier Sales

    2 months ago


    Chicago, United States Deploy Solutions Group Full time

    Job DescriptionAs a Carrier Sales Rep, you will focus on finding and managing new and existing 3rd party carriers, identifying their strengths, and matching them with existing lane needs. In this role you will be responsible for sourcing and procuring new carriers, determining capacity and availability, negotiating contractual details & rates, while ensuring...


  • Chicago, IL, United States Medline Industries - Transportation & Operations Full time

    Job SummaryJob DescriptionMedline Industries, LP has an immediate need for a Business Operations Analyst to join our team! This role will follow a hybrid schedule, out of our downtown Chicago, IL Merchandise Mart location.Under general supervision, the Business Operations Analyst will perform intermediate level operational coordination, ad hoc analysis and...


  • Chicago, United States VP Logistics Full time

    Job TitleExpedite & Multimodal Carrier Sales RepresentativeDepartmentExpedite & MultimodalJob SummaryThe Expedite & Multimodal Carrier Sales Representative is responsible for the acquisition and retention of carriers to enable a network of qualified and dedicated providers to execute shipments managed by the company. This role will be part of the...

  • Operations Specialist

    2 weeks ago


    Chicago, IL, United States Medline Industries - Transportation & Operations Full time

    Job SummaryMedline Industries has an immediate opening for a Operations Specialist in the Capital division! This position will be based out of Chicago, IL located in the Merchandise Mart and will offer a hybrid model of work. This person will ensure proper stocking of inventory in all branches for the Division. Coordinate with the Product Managers and...


  • Chicago, Illinois, United States Hire Life Recruiting and Consulting Full time

    About the RoleWe are seeking a detail-oriented Fulfillment Manager to join our team at MDHearing. As a Fulfillment Manager, you will play a critical role in ensuring the efficient and accurate fulfillment of customer orders, managing a team, overseeing the supply chain, optimizing operations and logistics, and managing shipping and receiving processes.Key...


  • Chicago, Illinois, United States RSM Canada Operations ULC Full time

    Job Title: French Bilingual Functional Microsoft Dynamics 365 F&SC ManagerWe are seeking a highly skilled and experienced French bilingual Functional Microsoft Dynamics 365 F&SC Manager to join our team at RSM Canada Operations ULC. As a key member of our implementation team, you will be responsible for delivering successful client projects, managing project...


  • Chicago, Illinois, United States FourKites, Inc. Full time

    Job Title: Network Operations AssociateAbout the Role:At FourKites, we're revolutionizing the way companies manage their supply chains. As a Network Operations Associate, you'll play a critical role in ensuring the seamless integration of our platform with our customers' operations. Your expertise will be instrumental in building strong relationships with...


  • Chicago, Illinois, United States Alpha Baking Company, Inc. Full time

    Job Title: Transportation SupervisorThe Transportation Supervisor is a key member of our team at Alpha Baking Company, Inc., responsible for overseeing the day-to-day operations of our shipping department. This role requires strong leadership and communication skills, as well as the ability to work effectively with union hourly employees, drivers, and other...


  • Chicago, United States Cargado Full time

    About the company Cargado, the first invite-only load board for cross-border Mexico freight, launched in April 2024 by freight industry veterans Matt Silver and Rylan Hawkins. Cargado's product simplifies the cross-border freight experience and has helped drive the historic rise of nearshoring and growing demand for improved cross-border logistics. Over 60...


  • Chicago, Illinois, United States J.B. Hunt Transport Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Transportation Operations Manager Trainee to join our team at J.B. Hunt Transport, Inc. As a key member of our operations team, you will be responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load...


  • Chicago, Illinois, United States US Postal Service Full time

    Rural Carrier Associates at the US Postal Service provide a vital service to communities by delivering mail and packages along a prescribed route. The role involves operating a vehicle to case, deliver, and collect mail, as well as offering a range of services to customers. Key responsibilities include:Job Responsibilities:Deliver mail and packages to...


  • Chicago, Illinois, United States FourKites, Inc. Full time

    At FourKites, we're tackling complex challenges with real-world impacts. Our platform helps customers operate efficient, agile, and sustainable global supply chains. As an Operations Associate, you'll be the mastermind behind our customers' success, managing their experience through relationships and technical expertise. You'll become an industry expert,...


  • Chicago, Illinois, United States Gateway Industrial Power Full time

    Gateway Industrial Power is a reputable and expanding dealership specializing in Carrier Refrigeration, Volvo, and TICO products with a strong presence in the Midwest.We are seeking a skilled Sales Manager to lead our Carrier refrigeration, APU, and telematic sales efforts in the Chicago area.Key Responsibilities:Lead the Chicago sales team in achieving set...


  • Chicago, United States Traffic Tech Full time

    Description Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive &...

  • Operations Specialist

    4 weeks ago


    Chicago, United States TransLoop Full time

    Title: Operations SpecialistDescription:You will develop rapport with all customer and facility contacts on a coordinator/scheduler level. As shipments are tendered from the customer then accepted by the Account Growth Manager or Account Executive, it is the Operations Specialist’s responsibility to build and schedule each shipment while managing the load...