We have other current jobs related to this field that you can find below
-
Analytical Technical Manager
1 month ago
Sacramento, California, United States General Mills Full timeOVERVIEW Join the Medallion leadership team in the role of R&D Analytical Technical Manager - Medallion. In this role, you will have the unique opportunity to impact multiple functions across GMI by leveraging your knowledge, skills, and expertise to advance internal testing innovation and external business solutions. You will provide strategic technical...
-
Associate Technical Project Manager
2 weeks ago
Sacramento, United States Tesco Controls Inc Full time $62,000 - $85,000Job DescriptionJob DescriptionDescription:Here is what we do to help. Integrate Control Systems, Build Out Network Architectures, Automate Processes, Calibrate and Commission Instrumentation for Water/Wastewater Facilities and Power Systems that run Plants, Pump Stations, Tunnels, Bridges and Municipal Facilities.Tesco Controls’ core business is designing...
-
Project Manager
1 week ago
Sacramento, United States Quality Solutions Nationwide Inc. Full time $23 - $25Job DescriptionJob DescriptionJoin Our Team as a Project Manager at Quality Solutions Nationwide in Elk Grove, CA!Are you an experienced Project Manager looking to thrive in a fast-paced, professional environment? Quality Solutions Nationwide is seeking a detail-oriented and dynamic individual to oversee customer accounts from start to finish, ensuring...
-
Technical Project Manager
2 months ago
Sacramento, United States HCLTech Full timeHCLTech is looking to hire a Technical Project Manager (Java) for an ongoing engagement with our client who is the largest online search platform company.Job Role and Responsibilities:Conceptual familiarity with Java, Python, RPCs, multi-tier architectures, databasesBonus: conceptual familiarity with cloud, securityExpertise with Agile, Scrum, Waterfall...
-
Technical Writer
4 weeks ago
Sacramento, United States ADV-SOC, Inc Full timeJob DescriptionJob DescriptionMinimum Requirements:BA/BS + 6 years of relevant experience or demonstrated equivalency of experience and/or education.Ability to work independently; be capable of presenting technical information in an easily understandable format and context; and function well in a fast-paced, changing environment under demanding deadlines.Job...
-
Technical Writer
3 weeks ago
Sacramento, United States ADV-SOC, Inc Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceHealth insurancePaid time offMinimum Requirements:BA/BS + 6 years of relevant experience or demonstrated equivalency of experience and/or education.Ability to work independently; be capable of presenting technical information in an easily understandable format and context; and function well in a...
-
HVAC Technical Support Manager
6 days ago
Sacramento, California, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full timePosition OverviewWe are seeking a dedicated Technical Service Manager specializing in HVAC systems. This role is essential for ensuring our clients receive exceptional support and guidance regarding our products.Key ResponsibilitiesThe successful candidate will:Utilize their expertise to assist both internal teams and external clients.Deliver comprehensive...
-
R&D Analytical Technical Manager
2 months ago
Sacramento, California, United States General Mills, Inc Full timeJob Description OVERVIEWJoin the Medallion leadership team in the role of R&D Analytical Technical Manager - Medallion. In this role, you will have the unique opportunity to impact multiple functions across GMI by leveraging your knowledge, skills, and expertise to advance internal testing innovation and external business solutions. You will provide...
-
Technical Service Manager
3 months ago
Sacramento, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full timeJob DescriptionJob DescriptionMust reside within 2 hours of Sacramento, CAJob TitleTechnical Service Manager -HVACNature and Scope· Works within knowledge· Provides guidance to internal and external customersKnowledge and Skills· Formal Product Training – effectively train / educate customers on our products· Strong HVAC technical knowledge, operating...
-
Quality Engineer
4 weeks ago
Sacramento, United States BayWa-r.e. Power Solutions, Inc. Full timeJob DescriptionJob DescriptionWe are currently searching for a Quality Engineer to support construction projects in North America. The successful candidate can work in our Sacramento office or from a home office if approved. Salary range: $120,000.00 to $140,000.00 per yearWhat you’ll do:Develop project specific Quality Inspection & Test Plans,...
-
CX Cloud Consulting Technical Manager
3 weeks ago
Sacramento, California, United States Oracle Full timeJob Description CX Cloud Consulting Technical Manager - Oracle Subscription Management Cloud About Oracle Consulting Services (OCS) Oracle Consulting Services (OCS) is focused exclusively on Oracle Cloud solutions and staffed with the experts that others turn to for best practices. With our global scale of more than 7,000 experts in more than 100 countries...
-
Sacramento, California, United States Nivagen Pharmaceuticals Full timeJob OverviewCompany Overview:Nivagen Pharmaceuticals is a leading organization committed to improving health outcomes by producing affordable generic medications and over-the-counter solutions for the North American market. With a decade-long dedication to excellence, integrity, and respect for individuals, our professional team works diligently to advance...
-
Associate Governmental Program Analyst
3 months ago
Sacramento, United States California State Controller's Office Full timeScope of Position: Under general direction provided by the Staff Services Manager I, and operating at the full-journey level, the incumbent serves as a Communications and Publications Analyst for the Division of Audits (Audits) and various divisions within the State Controller’s Office (SCO), and is responsible for independently performing the most...
-
Quality Assurance Manager
5 days ago
Sacramento, California, United States Vacuum Process Engineering, Inc. Full timeVacuum Process Engineering, Inc. is a leader in the technology sector, focusing on advanced satellite components, microchannel heat exchangers, and critical flight safety devices. With over 45 years of industry experience and a substantial operational footprint of 200,000 sq. ft. across four facilities, VPE provides a vibrant work atmosphere that fosters...
-
Restoration Operations Manager
1 week ago
Sacramento, United States Quality Property Restoration Full time $70,000 - $100,000Job DescriptionJob DescriptionPrimary Duties and ResponsibilitiesRun the mitigation and buildback divisions of the Company.• Create repeat customers by exceeding their expectations for quality and delivery of disaster restoration and cleaning services.• Exceed company targets for client/ customer...
-
Lead Technical Support Consultant
5 days ago
Sacramento, California, United States Zeektek Full timePosition Overview: We are seeking a dedicated Senior Technical Support Specialist to join our team at Zeektek. This role involves a comprehensive range of responsibilities aimed at ensuring exceptional technical support for our end-users.Key Responsibilities:Conduct thorough root cause analysis and document resolutions effectively.Manage software...
-
Quality Control Manager
2 months ago
Sacramento, United States Vacuum Process Engineering, Inc. Full timeVacuum Process Engineering, Inc., known as VPE, is an exciting company that deals in impressive technology and is currently in a growth mode. VPE’s technology has multiple applications including satellite components, microchannel heat exchangers, and flight safety devices. There is never a dull day at VPE. VPE has been in business for 45 years and has 4...
-
Quality Control Manager
2 months ago
Sacramento, United States Vacuum Process Engineering, Inc. Full timeVacuum Process Engineering, Inc., known as VPE, is an exciting company that deals in impressive technology and is currently in a growth mode. VPE’s technology has multiple applications including satellite components, microchannel heat exchangers, and flight safety devices. There is never a dull day at VPE. VPE has been in business for 45 years and has 4...
-
Quality Assurance Engineer
5 days ago
Sacramento, California, United States BayWa-r.e. Power Solutions, Inc. Full timePosition OverviewWe are seeking a dedicated Quality Assurance Engineer to enhance our construction initiatives across North America. The ideal candidate will have the flexibility to work from our Sacramento office or remotely, subject to approval.Compensation: $120,000.00 to $140,000.00 annuallyKey Responsibilities:Formulate project-specific Quality...
-
Lead Technical Tester
6 days ago
Sacramento, California, United States West Advanced Technologies Full timeTechnical Lead/TesterWest Advanced Technologies, Inc. is in search of a Technical Lead/Tester.Key Responsibilities:Gather and document business needsFacilitate discussions and requirements collection with stakeholdersMaintain clear communication regarding project status and implementations with internal teamsUpdate user documentation as necessaryDevelop and...
Quality Technical Manager
2 months ago
Role Summary:
The Quality Technical Manager (QTM) is responsible for assisting Volkswagen Dealerships in the repair of vehicles as reported though the Volkswagen Technical Assistance system (VTA), as well as ensuring all service workshops adheres to Volkswagen repair standards, technical training and workshop processes; thus ensuring accurate vehicle diagnosis and guaranteeing a quality repair is performed for the Customer.
The QTM will assist Dealership Technicians by supervising/guiding in repair logic/diagnosis on 3rd level Volkswagen Technical Assistance (VTA) cases (50%); identify and report on emerging quality concerns on both new and in-service vehicles (20%); evaluate and implement actions to minimize repeat repairs (10%); ensure Dealership Technicians are adequately trained for assigned repairs (10%); confirm diagnostic and special tools are available and updated (5%); improve workshop processes and mystery-shop (5%)
Role Responsibilities:
The QTM is primarily responsible for providing an advanced level of technical expertise to Volkswagen dealers involving vehicles in which the dealer has reached an impasse in attempting to repair. The QTM will prioritize and direct all Volkswagen Technical Assistance (VTA) cases within his area of responsibility to ensure prompt and accurate resolution for the customer. The expectation is that all technical issues, with customer vehicles, will be resolved by the QTM group utilizing all resources both internal to the QTM group and within the Service and Quality groups. This level of technical experience is to be considered as advanced technical support.
Additionally, the QTM will consult with dealership management during every visit (i.e. General Manager, Service Manager) to evaluate and improve their dealership "Technical Readiness":
•QTM will lead the Dealership to organize a program to ensure all minimum required Volkswagen workshop tools and equipment are available / operational, and routine in-dealership tool audits are performed. He/she will ensure that the overall dealership workshop condition is conducive to performing quality repairs that meet or exceed industry standards. The ultimate goal is to perform quality repairs and improve the customer experience by reducing the length of time to identify the cause of the concern.
•QTM is responsible to ensure that all Volkswagen approved diagnostic scan tools are listed in Dealership tool inventory, operational and updated with the most current software levels. Working with dealer management, the QTM will devise procedures to ensure new software is updated timely.
•QTM will take a lead role in identifying future Volkswagen technical training content/curriculum. He/she will appraise individual dealership technician training, evaluate technician skill level and their work quality standards during dealer visits. He/she will complete his/her appraisal and agree on requirements with dealer management.
•QTM is responsible to develop a process with the goal of reducing repeat repairs and improve RRFT scores. This will be done in partnership with the FOM/Service Manager and should include establishing quality checks before the vehicle is returned to customer; identifying vehicles returning for the same concern; ensuring the technician is qualified to perform a repair or diagnosis; establish a "hold over" log to identify vehicles waiting for parts or authorizations and ensure the general atmosphere in the workshop encourages professional, quality repairs. Technical fault identification, as measured by VW Mystery Shop, will be a core element in this process.
•QTM will provide onsite technical expertise in support of the Problem Resolution (FAP) process by inspecting and evaluating technical concerns with vehicles at the dealership. These vehicles frequently are customer owned vehicles, however they may also be repurchased or inventory vehicles. QTM may have interaction with vehicle owner if during the course of the repair a more detailed explanation or demonstration is required. Detailed technical reports will be submitted to the appropriate groups upon completion of this root cause analysis.
•QTM will monitor all quality issues connected with technical repairs and submit detailed reports to the appropriate support groups within Volkswagen. Reports will be combined and advanced by Region Leadership.
•QTM will establish a process to constantly evaluate the quality level of new/delivered/inventory vehicles within a dealership. Quality shortcomings caused by either technical or dealer processes will be actioned and reported to Volkswagen and dealership management.
•QTM is responsible for Warranty Repair Acceptance requested by the dealers in the areas of glass, paint, corrosion and premature clutch fiction disc material failure on manual transmission vehicles. He/she will review these cases via pictures and determine if an on-site inspection is required. QTMs prime role is to determine whether the failure is a defect in material or workmanship (warranty), or caused by outside influence.
•The QTM will perform the duties of Technical Expert to various groups within VWoA, as requested, in legal cases.
•QTM will maintain the highest level of technical competence by regularly attending Volkswagen training, both self-study and instructor lead. He/she will maintain an ASE Master Level status at all times.
Qualifications:
Years of Experience:
- 5-7 years in Service Department of retail or wholesale automotive operation.
•Degree in Automotive Technology or equivalent work experience
•ASE Master Level Certification with L1 (Advanced Level Emission Certification)
Education - Desired:
- Degree in business management
•Analytical and conceptual thinking - using logic and reason, creative and strategic
•Extensive Volkswagen technical product knowledge
•Communication skills - interpersonal, presentation and written
•Knowledge of personal computer applications
•Technical ability to logically work through electrical, mechanical failures and pinpoint root cause
•Influencing and negotiation skills
•Create technical reports showing the "root cause" using both written text, photographs and video in a concise, detailed and clear manner
•Resource management and the ability to accomplish the task at hand with the tools currently available (out of the box thought process)
Specialized Skills - Required:
•Working knowledge and or understanding of dealer after sales operations and/ or overall dealer operations
•Process oriented
•Detail oriented
•Negotiation Skills
Work Flexibility:
- Travel Required (90%)
- Ability to be flexible with work schedule
Compensation:
Salary range is dependent on factors such as geographical differentials, industry-based experience, skills, training, credentials, and other qualifications.
Volkswagen Group of America is an Equal Opportunity Employer.We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.