Dental Patient Service Representative
4 weeks ago
We are seeking an organized and efficient patient service representative to join our team at A Lifetime of Smiles. A Lifetime of Smiles is an award winning, state of the art facility that is committed to providing the highest quality of care for 25 years to our community in a fun, friendly atmosphere. We are a full service dental office with the most advanced equipment offering our patients preventative, restorative, cosmetic, endodontic, periodontics, oral surgery, and orthodontic procedures. We are fortunate to have the opportunity to improve patients' smiles and therefore, their lives. You will play a key role in our office as our patient service representative and you will help support the clinical needs of the patients and our amazing doctors.
What you will do :
- Manage the front desk, including answering phones, scheduling appointments, and greeting patients
- Create and audit schedules
- Handle patient accounts, including billing and insurance claims
- Collect and post patient payments
- Maintain patient records and files
- Present treatment plans to patients
- Submit insurance claims and pre-treatment estimates
- Process Insurance payments
- Maintain a clean and organized office environment
- Minimum of 2 years customer service
- Proficient in Google docs and Google sheets
- Excellent written and verbal communication skills
- The ability to maintain a great attitude
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- The ability to adapt and be detail oriented
- Detail-oriented and accurate
- The experience working in a fast-paced office
- The ability to standard prolonged periods of sitting and standing
- A mentorship with four on site doctors
- Competitive salary and benefits package
- Opportunity to work in a fast-paced and dynamic environment
- Flexible scheduling with no weekend hours
- Positive environment
- 401(K) match
- Generous PTO
- Professional development opportunities
- Chance to make a difference in the lives of our patients
- Dance parties
- Free parking and MUCH MORE
Who we are :
A Lifetime of Smiles has been in business for more than 25 years (and continuing). But A Lifetime of Smiles isn't your typical dental office. We believe that patient visits should be enjoyable and fun. We value passion, ability, enthusiasm, and dedication. We provide a flexible environment where the best team members thrive, grow with us, and become leaders while maintaining a healthy work/life balance.
Whether it's our famous in house cookies, team member espresso machine, in person social events, or community events. You will quickly find out why a Lifetime of Smiles is a great place to work.
A Lifetime of Smiles is an equal opportunity employer. We bring unique talents together and bring something special for our team members and patients.
Compensation: $17.00 - $20.00 per hour
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