![BNP Paribas Bank NV](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist, Equipment Finance
2 months ago
We are looking for **Customer Service Specialist, Equipment Finance**
**Location** At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve peoples lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, were a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
**Job Description Summary**
Receives, records, and reconciles internal and external customer service inquiries, and complaints in a timely and professional manner.
**Essential Job Functions**
* Answers incoming customer telephone calls in a courteous and professional manner.
* Responds to and investigates customer inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner.
* Receives, records, and routes customer changes in appropriate manner.
* Answers customer inquiries and provides appropriate technical and/or product related information.
* Researches and resolves customer complaints and/or billing issues.
* Contacts customers when necessary to follow-up on customer issues or orders.
* Obtains customer feedback information.
* Effectively communicates customer issues and concerns to all applicable internal staff members.
**Other Job Duties**
* Documents all contacts, actions, and responses in customer database.
* Maintains working knowledge of products, and/or services.
* Prepares reports and correspondence as needed.
* Performs other duties as assigned.
**Required Experience**
* Requires limited job knowledge of systems and procedures.
* Follows basic work routines and standards.
* Typically does not require prior experience.
**Education**
* High School Diploma or GED Required
**Skills**
* Knowledge of equipment financing and leasing, insurance, and UCCs.
* Customer Service.
* Filing UCC continuations, assignments, and terminations.
* Reviewing insurance certificates and its requirements.
* Excellent customer service skills.
* Excellent verbal and written communication skills.
* Commitment to excellence and high standards.
* Strong organizational skills; prioritize and self manage workflow.
* Work independently and as a member of various teams and committees.
* Ability to understand and follow written and verbal instructions.
* Acute attention to detail.
* Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
* Ability to perform diversified clerical functions and basic accounting procedures.
* Ability to effectively communicate with people at all levels and from various backgrounds.
* Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
* Bilingual skills a plus, but not required.
**Equal Employment Opportunity Policy**
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations. #LI-AM1
**Primary Location:** United States-Arizona-Tempe **Job Type:** Full-time **Job:** Business / Commercial Banking **Reference:** 061227 * **Your Privacy**
* Switch Label
-
Customer Service Specialist
1 month ago
Tempe, United States Aston Carter Full timeDescription: This team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on...
-
Store Customer Service Specialist
4 weeks ago
Tempe, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Specialist
3 months ago
Tempe, United States Extra Space Full time**Job Description** As a **Customer Service Specialist**, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer **competitive wages**, a **great work/life balance**, and **career and development opportunities**. Extra Space Storage is the **fastest-growing** storage company with over 2,000 stores nationwide....
-
Customer Service Representative
1 month ago
Tempe, United States Aston Carter Full timeAre you seeking a hybrid customer service role within a leading tech company in Tempe, AZ?! JOB DESCRIPTION: + Deliver outstanding carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the companies Transportation network. + Responsibility of...
-
Customer Service Account Specialist II
4 days ago
Tempe, United States JPMorgan Chase & Co Full timeJob DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist II in Customer Service, you will take approximately 80 – 120 inbound calls a day from checking...
-
Audiovisual Equipment Specialist
1 week ago
Tempe, Arizona, United States AV Concepts Full timePosition Overview:The Audiovisual Equipment Specialist role involves intermediate-level setup and management of audiovisual systems ranging from small to large-scale. This position encompasses audio-visual setup and dismantling, equipment handling, quality assurance, and troubleshooting. The ideal candidate will thrive in a highly professional and...
-
EFD Customer Service Specialist II
2 months ago
Tempe, United States BNP Paribas Bank NV Full timeWe are looking for **EFD Customer Service Specialist II** **Location** At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our...
-
Audiovisual Equipment Specialist
1 week ago
Tempe, Arizona, United States AV Concepts Full timePosition OverviewThe Audiovisual Equipment Specialist role involves the proficient setup and management of audiovisual systems ranging from small to large-scale installations. This position encompasses various responsibilities including the assembly and disassembly of equipment, operational oversight, quality assurance, and troubleshooting. Candidates should...
-
Audiovisual Equipment Specialist
1 week ago
Tempe, Arizona, United States AV Concepts Full timeJob OverviewThe Audiovisual Equipment Specialist position involves intermediate-level setup and management of audiovisual systems ranging from small to large-scale events. This role encompasses various responsibilities including audiovisual setup and dismantling, equipment operation, quality assurance, and troubleshooting. Candidates should be adept at...
-
Customer Service Specialist
3 months ago
Tempe, United States ADP Full time**Customer Service Specialist** Req Number: 217357 Category: Client Service Posted Date: February 1, 2022 Work Location(s): Tempe , AZ , US ADP is hiring a **Customer Service Specialist** Thanks for clicking! Let us tell you a little more * Thanks for clicking! Let us tell you a little more Well, then you might be just the person were looking for. First,...
-
Trade Finance AML Consultant
1 month ago
Tempe, United States JCW Full timePosition: Trade Finance AML SpecialistLocation: Tempe, ArizonaType: Temporary (with potential to go permanent)Overview: A large banking organization is seeking a Trade Finance AML Specialist for a temporary position with the potential to become permanent. The ideal candidate will have experience in trade finance operations and currently hold or aspire to...
-
Trade Finance Operations Consultant
4 weeks ago
Tempe, United States JCW Full timePosition: Trade Finance AML SpecialistLocation: Tempe, ArizonaType: Temporary (with potential to go permanent)Overview: A large banking organization is seeking a Trade Finance AML Specialist for a temporary position with the potential to become permanent. The ideal candidate will have experience in trade finance operations and currently hold or aspire to...
-
Audiovisual Equipment Specialist
1 week ago
Tempe, Arizona, United States AV Concepts Full timePosition OverviewThe Audiovisual Equipment Specialist is responsible for the setup, operation, and dismantling of audiovisual systems in various event settings, including breakout rooms and general sessions.Key ResponsibilitiesIn this role, you will leverage your expertise in projection technology while continuously seeking to enhance your skill set. This...
-
Customer Service Representative
3 weeks ago
Tempe, United States Aston Carter Full timeDescription: Our team is seeking a highly skilled and motivated Customer Service Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive...
-
Customer Service Representative II
3 days ago
Tempe, Arizona, United States Truist Financial Corporation Full timePosition Overview:The role outlined below is for a **Customer Service Specialist II**. This position requires a commitment to delivering exceptional client service while adhering to established organizational policies and procedures.Key Responsibilities:Provide outstanding client service in an inbound call center setting.Manage customer inquiries throughout...
-
Customer Service Representative
3 weeks ago
Tempe, United States Aston Carter Full timeDescription: Client is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact, our...
-
Audiovisual Equipment Specialist
4 days ago
Tempe, Arizona, United States AV Concepts Full timeJob OverviewPosition Summary:The Audiovisual Equipment Specialist is responsible for the setup, operation, and dismantling of audiovisual systems in various event settings. This role requires a solid understanding of projection technologies and a commitment to enhancing technical skills. The position involves significant travel, with opportunities to work...
-
Communications Equipment Specialist
1 week ago
Tempe, Arizona, United States Air Comm Full timePosition OverviewAir Comm is a reputable provider of two-way radio and wireless communication solutions. We are seeking a Communications Equipment Specialist to handle the installation, maintenance, and repair of two-way radio systems, BDA/DAS, and surveillance/access control systems for our clientele.This role is ideal for individuals who are...
-
Audiovisual Equipment Specialist
4 days ago
Tempe, Arizona, United States AV Concepts Full timeJob OverviewPosition Summary:The Audiovisual Equipment Specialist is responsible for the setup, operation, and dismantling of audiovisual systems in various event environments. This role requires a solid understanding of projection technologies and a commitment to enhancing technical skills. The position involves significant travel, potentially exceeding 200...
-
Industrial Equipment Service Specialist
1 week ago
Tempe, Arizona, United States EST Companies Full timePosition OverviewKEY DETAILS:Relocation Support Offered$2,000 Signing BonusExperience required in Pumps, Motors, VFDs, Plumbing, Mechanical and Electrical Systems, Piping, High Pressure Components, Industrial Controls, PLC Systems, etc.Proven Safe Driving RecordMust be willing to undergo a thorough background check (Federal Contractor)Demonstrates high...