Current jobs related to Customer Service Account Specialist II - Tempe - JPMorgan Chase & Co
-
Accounts Receivable Specialist II
7 days ago
Tempe, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of...
-
Customer Service Representative II
1 month ago
Tempe, Arizona, United States Overhead Door Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Overhead Door. As a key member of our customer-facing team, you will be responsible for managing medium to large accounts, providing exceptional customer service, and ensuring seamless order fulfillment.Key ResponsibilitiesAccount Management: Manage medium to...
-
Customer Service Representative II
3 weeks ago
Tempe, Arizona, United States Overhead Door Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Overhead Door. As a key member of our customer-facing team, you will be responsible for managing medium to large accounts, providing exceptional customer service, and ensuring seamless order fulfillment.Key ResponsibilitiesAccount Management: Manage medium to...
-
Customer Service Representative II
2 weeks ago
Tempe, Arizona, United States Overhead Door Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Overhead Door. As a key member of our customer-facing team, you will be responsible for managing medium to large accounts, providing exceptional customer service, and ensuring seamless order fulfillment.Key ResponsibilitiesAccount Management: Manage medium to...
-
Customer Service Representative II
4 days ago
Tempe, Arizona, United States Overhead Door Full timeKey Responsibilities:As a Customer Service Representative II at Overhead Door, you will be responsible for managing medium to large accounts, providing solutions to customer requests, and performing order entry at both sales invoicing and request for products levels. You will also be responsible for notifying customers of potential backorders, credit issues,...
-
Customer Service Representative II
1 week ago
Tempe, Arizona, United States Overhead Door Full timeJob SummaryAs a Customer Service Representative II at Overhead Door, you will be responsible for managing medium to large accounts, providing solutions to customer requests, and performing order entry at both sales invoicing level and request for products from supply plants. You will also be required to notify customers of potential backorders, credit...
-
Tempe, United States JPMorganChase Full timeJob DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist’s work is creative, exciting, and different every day. As an Account Specialist II in Customer Service, you will take approximately 80 – 120 inbound calls a day...
-
Account Manager II
1 week ago
Tempe, Arizona, United States Lumen Full timeAbout LumenLumen is a leading provider of innovative technology solutions that connect people, data, and applications. We are committed to igniting business growth by delivering secure, efficient, and seamless connectivity.Our company culture is built on the principles of teamwork, trust, and transparency. We strive to create a workplace that is inclusive...
-
Retail: Customer Service Account Specialist I
19 hours ago
Tempe, United States JPMorganChase Full timeJob DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 – 120 inbound calls a day from...
-
Customer Service Representative II
4 weeks ago
Tempe, Arizona, United States BNP Paribas Bank NV Full timeJob SummaryWe are seeking a highly skilled CRES Customer Care Coord II to join our team at Bank of the West. As a key member of our mortgage servicing team, you will be responsible for performing various servicing activities and providing support in assigned units. Your excellent communication skills and ability to coordinate information among internal and...
-
Account Manager II
4 days ago
Tempe, Arizona, United States Lumen Technologies Full timeAbout LumenLumen is a leading provider of communication and technology solutions. Our mission is to connect the world and ignite business growth by bringing people, data, and applications together quickly, securely, and effortlessly.The RoleThe Account Manager II - Inside is a key position responsible for growing revenue in small to medium-sized customer...
-
Customer Service Specialist
5 months ago
Tempe, United States Extra Space Full time**Job Description** As a **Customer Service Specialist**, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer **competitive wages**, a **great work/life balance**, and **career and development opportunities**. Extra Space Storage is the **fastest-growing** storage company with over 2,000 stores nationwide....
-
Customer Service specialist
2 weeks ago
Tempe, United States Carvana Full timeBright people who are willing to roll up their sleeves and are eager to raise the bar every day while challenging themselves to grow and learn at a rapid pace. Ready to build your career? Join our team of Advocates to work in person at our Tempe head Customer Service Specialist, Customer Service, Customer Experience, Specialist, Performance, Retail,...
-
Customer Service Representative
4 weeks ago
Tempe, Arizona, United States BCforward Full timeJob Title: Customer Care SpecialistWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Job Summary:The...
-
Customer Service Representative
4 weeks ago
Tempe, Arizona, United States BCForward Full timeJob Title: Customer Care SpecialistBC Forward is seeking a highly motivated Customer Care Specialist to join their team in Tempe, AZ. As a member of the Customer Service team, you will assist with customer inquiries, resolve issues related to accounts payable, and provide excellent communication skills.Key Responsibilities:Take phone calls and respond to...
-
Customer Service Representative
1 week ago
Tempe, Arizona, United States BCforward Full timeJob Title: Customer Care SpecialistAbout the Role:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for assisting customers with their inquiries and issues related to accounts payable.Key Responsibilities:* Respond to...
-
Customer Service Representative
1 month ago
Tempe, Arizona, United States Express Flooring Full timeJob Title: Customer Project SpecialistExpress Flooring is seeking a highly motivated and customer-focused individual to join our team as a Customer Project Specialist. As a vital member of our operations department, you will be responsible for managing and maintaining positive relationships with our valued clients.Your primary objective will be to provide...
-
Procedural Specialist II
2 weeks ago
Tempe, Arizona, United States BD (Becton, Dickinson and Company) Full timeJob DescriptionBD is a global medical technology company that is committed to advancing the world of health. We are seeking a highly skilled Procedural Specialist II to join our team in promoting our medical products and services to customers and potential customers through clinical support and education.Key Responsibilities:Educate and train physicians,...
-
Customer Service Specialist
7 days ago
Tempe, United States Aston Carter Full timeDescription: Team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on our...
-
Customer Service Representative
1 month ago
Tempe, Arizona, United States Express Flooring Full timeCustomer Project SpecialistExpress Flooring is seeking a highly motivated and customer-focused individual to join our team as a Customer Project Specialist. As a vital member of our operations department, you will be responsible for managing and maintaining positive relationships with our valued clients.Key Responsibilities:Customer Engagement: Interact with...
Customer Service Account Specialist II
2 months ago
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.
As a Specialist II in Customer Service, you will take approximately 80 – 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities
- Works in a call center environment that requires 100% phone-based customer interaction
- Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
- Communicates with customers in a metrics-driven environment
- Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
- Works both independently and in a team environment
- Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
- Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
- Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
- High school diploma or GED required
Preferred qualifications, capabilities, and skills
- Ability to multitask using a computer and simultaneously provide customer support
- Comfortable in a fast-paced, consistently changing environment
- Previous experience working in a Hospitality, Restaurant or Retail industry
- Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
