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Senior Claims Specialist

2 months ago

Wilmington, United States HUB International Full time

Senior Claims Specialist - Specialty Claims Advocate

HUB International Limited, Masonboro, United States About HUB

Join our Stevie Award Winning Team at HUB International

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast-paced team environment supported by over 14,000 professionals in 500 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

We currently have an opportunity for a

Senior Claims Specialist . The selected employee will be responsible for the reporting, tracking, coverage analysis, negotiation, and advocacy on cyber claims in accordance with the practices, policies, and procedures of the Company. Responsible for the review, analysis, and negotiation of client contracts.

Specific Responsibilities:

Specialty Claims (EPL, D&O, Cyber, E&O, Crime/Fidelity Bond, Fiduciary, Professional):

Review claim details to identify the most applicable policy(ies) for reporting purposes. Report the claim and add to the tracking system. Request a copy of all contracts that might apply. Review contracts for indemnity and subrogation opportunities or obligations. Review all applicable policies to determine coverage issues, approved defense counsel and vendors, and advise the insured of policy provisions. Once adjuster and claim information is received, update the tracking spreadsheet, contact adjuster for consent for defense and vendor services. Provide the insured with adjuster contact information. Update Producer and account team of any claim status, consent for vendors, or issues with counsel, rates, or vendors. Determine the appropriate timeline for client and account team updates. Act as a liaison between the Client, Insurer, and Producer & Account team. Negotiate coverage and maintain advocacy through the resolution of the claim. Establish the need for claim reviews between the insurer, client, and HUB. Contracts:

Review the full contract, identify which party holds the risk exposure, and determine whether the risk is shifted to the appropriate party. If not, provide alternative language. Review insurance and indemnification language and work with the account team to confirm compliance. If not in compliance, work with the account team to provide alternative language to match coverage in place. Work with the account team, if needed, to provide the client with an outline of terms and conditions not in compliance. Discuss recommendations with the client and their counsel. Conference with the other party and their counsel to discuss recommendations. Provide staff and clients with training and education on claims coverage requirements, issues, and policy provisions as well as contractual risk transfer.

Qualifications:

Experience with commercial lines claims (general liability is helpful for contracts). Proficiency with claims reporting, advocacy, status, and reserve adjustment concerns. Proficiency with Microsoft Office Products, specifically with Excel. Excellent organizational, interpersonal communication skills, and ability to work in a team environment. P&C Insurance Broker License is encouraged. Certification in cyber risk claims is encouraged.

*LI-JS

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #J-18808-Ljbffr