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Senior Deployment Review Manager

1 month ago

St Albans, United States Workday Full time

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About the Team The Workday Success Plans Team are all about our customers and their entire journey with Workday - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to guidance during their deployments. At Workday, we help the world’s largest organisations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About the Role As a Senior Deployment Review and Assessment Manager, you will be a key player on a high functioning team that guides our customers through their deployment lifecycle. You will be the Workday lead ultimately responsible for growing key customer relationships, attending Steering Committee meetings, and handling the customer experience through the entirety of the service. You will also become an expert on the Workday Success Plans (WSP) team, focused on guiding our customers through an exceptional Workday experience as we innovate and focus on constant improvement of the WSP Service. Responsibilities: Demonstrate proficiency in the Workday HCM and Financials product suite Ability to work in diverse, fast paced environment and effectively collaborate across teams Provide guidance to partner and client resources during escalations Ability to juggle multiple projects and issues simultaneously Work with customer project managers to ensure the service is completed on time and per expectations Confirm that projects are on schedule per defined project timeline Attend Executive Steering Committee meetings during project critical issue situations Be a liaison for sales and partner relations by providing partner implementation success data About You Basic Qualifications At least 2+ years of experience deploying Workday is a MUST 5+ years of experience of project management with HCM, Payroll or Financial implementations. 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications. Other Qualifications Fluency in English is required, with fluency in French Canadian or Spanish highly desirable but not essential Prior experience supporting implementations within Higher Education, government or non-profit Excellent organization, time management, and presentation skills Ability to Present at Customer Executive Steering Committee meetings. Experience working with customer project managers to proactively identify/resolve issues Promote a positive and inclusive working environment Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. Primary Location: USA.GA.Home Office Primary Location Base Pay Range: $113,300 USD - $169,900 USD Additional US Location(s) Base Pay Range: $107,600 USD - $189,500 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. #J-18808-Ljbffr