Lead Patient Care Coordinator

4 days ago

Orlando, United States Upperline Health Full time

About UsUpperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications and intervening earlier with an innovative care management approach to prevent more serious consequences. Upperline Health is based out of Nashville, TN and currently has practices in Alabama, California, Florida, Georgia, Indiana, and Tennessee. BenefitsComprehensive benefit options include medical, dental and vision, 401K and PTO. Uniforms are providedAbout the Patient Care Coordinator RoleUpperline Health Florida is seeking an energetic, compassionate, driven Lead Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Waterford Lakes, FL. The Lead Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner. Lead Patient Care Coordinator Responsibilities Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organizedAssist patients with scheduling appointmentsEffectively maintain on-time appointment schedules by notifying physicians when patients have arrivedRetrieve and file patient records as neededCollect payment from patientsMaintain accurate patient records by updating patient's information and scanning documents into EMR as neededResponsible for office supply inventory, including checking, ordering and stocking supplies Protect patient rights by maintaining confidentiality of patient recordsContribute to team effort by assisting with additional duties and when support is requested May be required to travel to other office locations Lead Patient Care Coordinator Qualifications Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service Prior experience working in a podiatric or orthopedic practice is preferredMedical billing and coding experience is highly preferred Bilingual Spanish is highly preferredExperience working in an EMR, Athenahealth is preferredMust be an effective communicator with excellent grammar and interpersonal skillsExceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interactionDemonstrated experience as a motivated and dedicated team member with a stable work historyThrives in a fast-paced collaborative environment Reliable transportation and the ability to pass a drug test and a background check is requiredCompensationCompensation is commensurate to compensation for similar positions in the region and based on prior training and experience.Job Type: Full-time

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