Patient Care Coordinator Lead

4 weeks ago


Orlando, Florida, United States Upperline Health Full time
About Us

Upperline Health is a leading provider of comprehensive and coordinated lower extremity healthcare services. With a strong presence in the nation, we offer innovative care management approaches to prevent complications and improve patient outcomes.

Job Summary

We are seeking a highly motivated and compassionate Lead Patient Care Coordinator to join our team in Waterford Lakes, FL. The successful candidate will be responsible for providing exceptional patient care and administrative support to our physicians and staff.

Key Responsibilities
  • Provide front desk receptionist duties, including greeting patients, answering phone calls, and ensuring accurate patient information.
  • Assist patients with scheduling appointments and maintain on-time appointment schedules.
  • Retrieve and file patient records as needed and maintain accurate patient records.
  • Collect payment from patients and maintain office supply inventory.
  • Protect patient rights by maintaining confidentiality of patient records.
  • Contribute to team effort by assisting with additional duties and when support is requested.
Requirements
  • Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
  • Prior experience working in a podiatric or orthopedic practice is preferred.
  • Medical billing and coding experience is highly preferred.
  • Bilingual Spanish is highly preferred.
  • Experience working in an EMR, Athenahealth is preferred.
  • Excellent communication and interpersonal skills.
  • Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor.
  • Demonstrated experience as a motivated and dedicated team member with a stable work history.
  • Thrives in a fast-paced collaborative environment.
Compensation

Compensation is commensurate with industry standards and based on prior training and experience.



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