Front Desk Agent-Overnight
2 weeks ago
Front Desk Agent: Overnight: $21-$24/hr.
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
- Experience not required but preferred*
Right outside LaGuardia Airport, this modern hotel is 3.2 miles from Flushing Meadows Corona Park and 8.9 miles from the Metropolitan Museum of Art.
Modern rooms offer Wi-Fi (fee) and flat-screen TVs with premium channels, plus desks and coffeemakers. Some offer airport views, and upgraded rooms have access to a lounge with free hot breakfast and evening appetizers. Suites add separate living areas with sofas.
Complimentary amenities include an airport shuttle and Wi-Fi in the lobby. The property offers 2 American restaurants and a 24/7 gym, as well as 26 meeting rooms and a business center.
Requirements
What we are looking for: Front Desk Agent: Overnight $21.00 - $24.00 hr.
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
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