Customer Service Representative
3 weeks ago
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Job Summary: Reporting to the Sr. Manager of Sales & Service Operations, the Customer Service Representative is responsible for ensuring a positive customer experience through the timely and accurate administration of sales, return and/or repair orders using the ERP system of record. The incumbent ensures all sales, return, and/or repair orders are properly administered from order entry through delivery note creation and shipment. The Customer Service Representative works closely with Purchasing, Logistics and Service staff to obtain material availability dates and/or lead time estimates for timely provision to distribution partners and end customers. The incumbent works closely with adjacent departments to resolve credit, finance, tax, and contracts issues as needed. As the first contact in any sales or service transaction, the Sales Support Specialist is expected to assist customers through each step of the order to cash process leading to a positive buying experience and continued business growth. Primary Duties & Responsibilities Promptly administer customer sales, return, and/or repair orders in SAP using information from a range of data sources, including our customer service portal, purchase orders received via EDI, ESKER and/or manual correspondence. Coordinate revision requests with partners and end customer as needed to ensure each booked order has a corresponding and accurate purchase order. Employ strict attention to detail when updating orders with quote and opportunity information provided by the sales team. Close quotes in CRM as appropriate. Monitor sales and/or service backlog and inventory reports; request release of orders that have been placed on credit hold when material becomes available to ship. Create and send proforma invoices to customers as needed. Ensure the timely provision of accurate order confirmations to customers once an order has been booked – all pricing must be accurate, and all dates must be firm. Review and coordinate the removal of GTS order blocks as needed. Annotate all risk codes along with detailed notes on each order to include date and initials, prior to release. Ensure all supporting documentation is attached to each sales order in SAP prior to release. When appropriate, work with management to obtain release of orders over 100k, and ASC606 review of orders over 250k. Draft and submit PID requests in OCR Ease to obtain US import/export classification for all unclassified material as needed. Obtain and attach supporting documentation to aid in classification. Ensure that any rush orders are noted as such, and work with service and/or logistics to ensure same day shipment for in stock items and completed repairs. Issue and maintain end-user licensing through OCR Ease and file AES for exports as needed. Ensure strict adherence to all Global Trade Compliance, Legal, Financial and Sales Operations policies. Provide pre-and post-sales support to external and internal customers to include pricing, availability, and general information. Coordinate material returns, credits and debits as needed. Issue Purchase Orders to vendors and receive goods into inventory as needed. Prepare daily/weekly reports for internal departments and vendors. Participate in meetings and projects as needed. Escalate issues to management as needed. Perform other duties, projects and tasks as assigned by management. Job Qualifications Bachelor’s Degree preferred – or comparable work experience in a high-volume customer service role. 2+ years’ experience in SAP or similar ERP system. Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams, PowerPoint), Oracle case management tool, PowerBI or other reporting tools, and Zoom. Knowledge of software licensing issuance and maintenance. Knowledge of Microsoft Dynamics is a plus. Excellent written and verbal communication skills are a must. All internal and external communication is expected to be courteous and professional. This is an in-office position at our Hudson, NH facility. Must be able to take direction and work as a member of a team in a dynamic and fast-paced environment. The successful candidate will be self-motivated and one who employs strict attention to detail in the performance of all work assignments. Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. #J-18808-Ljbffr
-
Customer Service Representative
5 days ago
Hudson, New Hampshire, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative at Circle K Stores, Inc.Job Summary: Provide exceptional customer service and support to our customers in a fast-paced retail environment.Key Responsibilities:Respond to customer inquiries and resolve issues in...
-
Customer Service Representative
3 weeks ago
Hudson, United States U-Haul Full timeLocation: 12412 US Hwy 19, Hudson, Florida 34667 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...
-
Customer Service Representative
2 days ago
Hudson, Massachusetts, United States SiteOne Full timeJob Summary:As an Account Representative at SiteOne, you will be responsible for providing exceptional customer service and support to assigned customers within the area. Your primary goal will be to build and maintain strong relationships with customers, ensuring their needs are met and exceeded.Key Responsibilities:Manage customer accounts remotely via...
-
Customer Service Representative
2 days ago
Hudson, United States Leaf Home Water Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Leaf Home Water Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving escalated issues, and promoting customer satisfaction and retention.Key...
-
Customer Service Representative
3 months ago
Hudson, United States U-Haul Full timeLocation: 12412 US Hwy 19, Hudson, Florida 34667 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service and Sales Representative
2 weeks ago
Hudson, United States Prospect Promos Full timeJob DescriptionJob DescriptionAt Prospect Promotions, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...
-
Customer Service Representative
4 hours ago
Hudson, Wisconsin, United States Festival Foods Full timeAbout Festival FoodsWe are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.Job SummaryWe are seeking a Customer Service Representative to join our team at Festival Foods....
-
Customer Service Representative
2 months ago
Hudson, United States Revolution Full timeOverview: The perks of working here Were committed to providing our employees with meaningful benefits and real opportunities. Competitive Pay Good Benefits including: Medical Dental (with orthodontic) Disability Vision Life insurance 401K with company match Paid Time Off (PTO) and Paid Holidays Growth opportunities in a stable and safe work environment...
-
Customer Service Representative
3 weeks ago
Hudson, United States Dayton Freight Full timeOverview Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Responsibilities Customer Service...
-
Customer Service Representative
4 months ago
Hudson, United States Exotic Automation & Supply Full timeExotic Automation and Supply is currently looking for a Customer Service Representative to join the team in a full-time capacity at our New Hudson, MI location. Under the guidance of the Customer Service Director, the CSR will be responsible for knowledge of product lines, servicing customer inquiries, product requests, quotations, order entry, order...
-
Customer Service Representative
5 days ago
Hudson, Massachusetts, United States Fit Factory Full timeJob DescriptionFit Factory is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members.Key Responsibilities:Provide excellent customer service to members...
-
Customer Service Representative
22 hours ago
Hudson, Iowa, United States Black Hawk Insurance Services Full timeJob OverviewBlack Hawk Insurance Services is seeking a highly skilled and customer-focused professional to join our team as a Client Service Agent. As a key member of our organization, you will be responsible for delivering exceptional service to our clients, fostering strong relationships built on trust and reliability.We are committed to providing...
-
Customer Service Representative
2 days ago
Hudson, United States Leaf Home Water Solutions Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Leaf Home Water Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide timely and...
-
Customer Service Representative
3 weeks ago
Hudson, United States Aztec Full timeCustomer Service Representative From $22 to $26 per hour (From $56,000 to $66,000 per year with bonuses) Minnesota Branch 3325 Heiser St., Hudson, WI 54016 Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company. Hours: Various shifts available. Better together than apart. This position is on-site, and we are looking...
-
Customer Service Representative
2 weeks ago
Hudson, United States FLIR Commercial Systems Inc (US) Full timeDescription Job Summary: Reporting to the Sr. Manager of Sales & Service Operations, the Customer Service Representative is responsible for ensuring a positive customer experience through the timely and accurate administration of new sales, return and/or repair orders using the ERP system of record. The incumbent ensures all sales, return, and/or...
-
Customer Service Representative
3 months ago
Hudson, United States LeafFilter North Full time** Customer Service Representative** **Job Category****:** Call Center **Requisition Number****:** CUSTO013066 Showing 1 location **Job Details** **Description** At Leaf Home Solutions people are at the heart of everything we do, and weve crafted a team of the very best to ensure we make a difference both to the homeowners we support and the staff thats at...
-
Customer Service Representative
1 month ago
Hudson, United States Eastern Propane Full timeJob DescriptionJob DescriptionEastern Propane & Oil is Hiring a Customer Service Representative for our office in Hudson, NH! Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employers Why choose Eastern for your Career?Our Company CultureExtensive Benefits...
-
Customer Service Representative
4 weeks ago
Hudson, United States Eastern Propane Full timeJob DescriptionJob DescriptionEastern Propane & Oil is Hiring a Customer Service Representative for our office in Hudson, NH! Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employers Why choose Eastern for your Career?Our Company CultureExtensive Benefits...
-
Customer Service Representative
2 days ago
Hudson, Ohio, United States Leaf Home Full timeJob SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Leaf Home. As a key member of our sales team, you will be responsible for building relationships with potential customers, understanding their needs, and providing solutions that meet their expectations.Key ResponsibilitiesLead Conversion:...
-
Customer Service Representative I
3 weeks ago
Hudson, United States DDI Technology Full timeIAA Holdings, LLC (IAA) places excellent customer service at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values by providing an outstanding customer experience both in person and through our various...
