Customer Service Representative

3 weeks ago


Chandler, United States Collabera Full time

Customer Service Representative (Level III) Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. Job Title: Customer Service Representative (Level III) Industry: Banking and Finance Location: 2565 W Chandler Blvd Chandler, AZ 85224 Duration: 8 months with possible extension Work Hours: 40 hours a week Description: Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. May require advanced knowledge of the organization, products and/or services. Must have good communication and problem-solving skills. May research issues or transfer to a research function. May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity. Requirements: Candidates MUST have a completed 4 year degree. Highly motivated to build a career at Bank of America. Able to work 40 hours per week (or more). #J-18808-Ljbffr



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